It's not how you start; it's how you Finish! Are you looking for a workplace where you can make an impact? Do you take pride in creating a quality product? Are you looking for an employer who values you and is willing to invest in your future? You can stop your job search! Pioneer Metal Finishing is hiring hard-working, creative individuals who are looking to make an impact on our business. Pioneer is dedicated to our employee's success in their current and future roles with us. Job Summary Evaluates order information and product attribute to develop comprehensive work instructions for successful processing of the material. Responsible for accurate assessment and disposition of nonconforming material. Works closely with Production, Sales, and Customer Service to facilitate initial processing or salvage operations. Provides assistance and direction with process capability and troubleshooting issues. Essential Job Duties/Responsibilities • Complete comprehensive documentation packages such as PPAP and test data submissions. • Accurately review and approve quality criteria and finishing requirements of customer materials and material processes. • Perform contract and feasibility reviews through the First Article, Sample, and Quotation Systems. • Develop and forward formal customer corrective action reports. • Participate in Customer conference calls and visits when required. • Respond to requests for assistance from Production, Pricing, and Customer Service. • Develop, select and enter process programs and correlating work instructions into the computer system. • Assist in answering sales and customer questions or concerns pertaining to process and finishing requirements. • Assist in troubleshooting process problems as they relate to product quality. • Coordinate and participate in processing, testing, and disposition of rework material. • Review documentation and certify the outgoing products. • Performs other miscellaneous job duties and related functions as needed. Physical Requirements • Must be able to work in a fast-paced environment and walk up and down stairs several times per day. • Must be able to occasionally lift parts up to 50 lbs. • 50% of a day is spent stationary or on the computer. • 50% of a day is spent walking or standing. Education/Qualifications • An Associate's Degree in Quality or related field is preferred. • Metal finishing experience and demonstrated organization and decision-making skills. • Strong oral and written communication skills.