Job Overview: The Sales Analyst is responsible for reporting, data mining, data analysis and project support for the Sales team as well as the customer. Has a direct relationship with the customer's business, data, and IT team and works with internal business partners involved in managing, determining, and maintaining data, in order to support the customer's utilization of company data. Provides recurring reports and develops ad hoc reports needed to monitor company and customer businesses. Analyzes data, prepares and presents results in order to identify and/or resolve business problems as well as drive business actions in often-critical areas. Develops processes and technological tools, identifies technological and data-driven solutions, and leads or participates in the development of and execution of IT-related projects such as new report development and system enhancements/fixes to meet company and customer goals. The nature of the work is highly analytical and organized. Job Responsibilities and Accountabilities:
Assess sales data for the sales team. Examine monthly, quarterly, and annual sales reports to: identify sales patterns, areas for improvement, contract compliance, supplement UNFI fill rate reporting and specific customer requests. Evaluate market data, including competitors, to identify areas where the sales team can increase its efforts.
Assess data using Access, Excel and other tools to identify root causes and possible solutions to company and customer business issues and to support business project and change needs; sources and manipulates data from company and customer.
Provide guidance on pros and cons of possible solutions, recommend business process changes, and develop metrics.
Develop analytics on sales data by customers to help determine opportunities of what the customer may carry today compared to top selling items for that brand or category.
Create sales and revenue forecasts using economic conditions, pipeline analysis, booking estimates, and key sales performance indicators. Gather, analyze, and provide forecast information on sales, products, and customers for assigned territory.
Provide direct support to the customer's data and IT teams to research and resolve issues with transmitted company data, especially cost and product data.
Submit IT Service Requests to automate ad hoc reports, enhance system functionality, and fix system issues; design and perform high-quality and accurate user-acceptance testing; approve developed solution for install.
Bachelor's Degree preferred.
3+ years of sales analyst experience with an understanding of sales forecasting, programs, promotions and related techniques.
Understanding of margin and company profitability.
Proficiency in Microsoft Office Suite, SalesForce CRM and other company systems.
Demonstration of ability to analyze data based on customer needs.
Root cause analysis, solution research and development, modeling of change options and recommendations. Compilation and presentation of data and analysis results that inform and drive leadership decisions.
Able to manage and coordinate projects.
Strong interpersonal, communication, organizational and analytical skills.
All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor.