Diebold Nixdorf Inc.
Senior Technical Training Instructor (Finance)
Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
Position Overview
As a Sr. Technical Training Instructor with Diebold Nixdorf, (DN) you will be responsible for product knowledge development, management and distribution in various formats. Your goal will be to improve field performance by providing formal technical training and mentoring. This can encompass multiple formats based on the needs of the field service organization. Your target audience can be Diebold Nixdorf technicians, Customers, 3rd Party Repair, Contractors, or a host of internal support function associates from North America or International locations. You will learn leading edge industry training methodology and become certified as a technical instructor. While you will be responsible for instructor led in-person training, you will also be responsible for developing and managing virtual and computer-based training. Custom "adaptive learning" will also be required for targeted areas of improvement. Technical Training Instructors often travel to field service locations to verify the training solutions meets DN's requirements. In addition, you may be tasked to go to underperforming service locations to identify and address service issues. You will offer micro learning techniques to: fix the customer, fix the product, and train the local technician to ensure improved Diebold Nixdorf service.
You are responsible for
Qualifications
Why should you join Diebold Nixdorf?
Brightest minds technology and innovation business transformation The people of Diebold Nixdorf are 23,000 teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.
-Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**