Retail Store Manager JOB PURPOSE: To deliver on the mission of Wilco by profitably providing superior customer service.JOB SUMMARY: Profitably lead and manage a retail store location, including sales and merchandising, inventory, facility image, personnel and planning.Supervises: Admin Specialist, Salesperson, Cashier, Warehouser, Area Specialist, Grooming Department, Receiving Department, Other Store Jobs. Essential Job Responsibilities Include But Are Not Limited To The Following:
Manage store personnel including staff selection, training, mentoring, coaching and evaluating employees.
Oversee location sales and customer service using established retail customer service standards.
Facilitate for store location inventory productivity.
Manage and maintain store facility and location equipment using established retail image standards.
Direct location merchandise management including receiving, merchandising and selling of product utilizing procedures established by retail administration.
Manage daily store sales, bookkeeping responsibility, local expense approval, monitor and act on daily reports, inventory and other computer or manual practices.
Participate as a member of the retail managers team.
Plan and execute annual operating budgets for the store location including sales and margin projections and expense control.
Other Responsibilities Include But Are Not Limited To The Following:
Lead and participate in regular and special meetings.
Participate in special project work when requested.
And other duties, responsibilities and/or tasks as assigned.
Special Skills/Training
Knowledge of management, supervision practices, principles and regulations.
Knowledge of industry and support of company core values.
Skill to operate computer systems and automated office machines.
Ability to communicate effectively both verbally and in writing to customers and staff.
Ability to interact effectively with customers and co-workers.