· Supervises, instructs, trains and coaches the hourly personnel in all aspects of the job, including the proper techniques, work instructions, production methods, quality assurance and plant operation. · Works in conjunction with the Production Manager and Human Resources on all personnel issues including performance reviews and necessary disciplinary actions defined in Pioneer Metal Finishing handbook. · Promotes communication and teamwork with a focus on quality, efficiency and good housekeeping throughout the plant. · Assures that customer's products are processed in accordance with instructions and programs designed by the QA department and that all customer's products meet the specification and quality requirements. · Assists in planning labor requirements, adjusting as necessary to maintain flexibility in order to meet customer needs as well as keeping labor costs and labor rate within the guidelines set forth by the Production Manager. · Administers the policies of the company as set forth in the handbook as it relates to supervision of the employees. · Presents improvement ideas relating to the job such as methods, procedures, techniques, housekeeping, preventative maintenance, safety, quality, and other related improvements. · Must learn Pioneer's operating and communication software programs and exhibit the ability to effectively communicate through all facets of electronic communication. · Must complete the Daily Performance Worksheet on individual work cells. · Promotes employee safety and positive morale. · Performs other miscellaneous job duties and related functions as needed.