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Sales and Service Manager (Sales)
RESPONSIBILITIES
Exceeds required monthly sales and productivity goals
Continually develops enhanced sales behaviors according to our Sales model
Demonstrates strong product knowledge and shares info with others
Maintains a guest book to organize, generate, and cultivate business
Performs proactive and consistent follow - up with all guests before and after the sales and at delivery
Works to improve performance based on feedback provided by store management
Promptly solves guest concerns
Performs all opening and closing routines
Accurately performs all systems functions and maintains operational standards
Responsible for recording all hours worked
Reviews and acts upon all email communications
Participates in weekly one on one and team meetings
Works in collaboration with team members
REQUIREMENTS
Driven to succeed
Demonstrates knowledge and passion for company products and services
Strong Organizational, time management, technological and communication skills
Works well independently and collaboratively
Ability to deliver high-quality guest relations
Sales skills, sense of design or related experience preferred
Professional appearance and demeanor
Flexible schedule that meets the needs of the business (evenings, nights, weekends, and holidays)
Retail - Stores