ARMHS Peer Support Specialist (PSS) (Personal Services)

The ARMHS Peer Support Specialist serves as a coach whose focus is to support and assist clients in reaching their goals. They interact with the clients on the phone or in person on a regular basis to build trusting relationships. They can meet with client before appointments, help clients organize mental health concerns, and prioritize issues to discuss with mental health providers. They can also meet with clients after office visits to review provider instructions and check for client understanding and access to resources to follow provider instructions. They provide ongoing motivation, encouragement, and positive feedback when client makes constructive changes or progress. With the guidance of their supervisor and in collaboration with the ARMHS team, the ARMHS Peer Support Specialist assist clients with meeting their ARMHS goals and objectives as outlined in the clients' Individual Treatment Plan.

Job Duties:

Attends training through DHS as required.
Attend and participate in NAL/FSSI new hire training.
Attend and participate in NAL/FSSI 5 week follow up trainings from 8-11 on Fridays after first week of new hire training.
Builds and maintains a full-time caseload up to 15-20 clients and following ARMHS guidelines for appropriate service delivery.
Maintains legible and organized client electronic health records in accordance with policy of NAL and requirements of the State of Minnesota. Concurrent documentation is mandatory.
Attend regularly scheduled mandatory staff meetings
Attend regularly scheduled mandatory supervision meetings with assigned supervisor.
Responsible for providing Health Promotion Services encouraging and supporting healthy living concepts to motivate clients and/or their caregivers to adopt healthy behaviors and promote better management of their health and wellness.
Understands the expectations for how to use and maintain electronic documentation and their own case assignment sheet.
Ensures and reviews that the consumer receives information about the purpose and the services of ARMHS and the person's rights and responsibilities.
Assists as needed with conducting the Functional Assessment and Treatment plan as applicable and appropriate.
Responsible for assisting the consumer in setting up and preparing for appointments. Following up with the consumer post appointment.
Responsible for providing coaching to consumers and their identified supports.
Responsible for ensuring that consumers are aware of resources and are supported in efforts to access resources in order to address the consumer's identified goals and needs (i.e., county social services, housing, employment).
Responsible for developing and nurturing relationships with other community and social support providers to aid in effective referrals and timely access to services
Providing Health Promotion and Wellness activities from a holistic approach and should assist the client and/or client's caregivers in gaining relevant knowledge and skills which will:

Increase their understanding of their mental illnesses/health conditions identified in the assessment and how these conditions relate and impact various areas of their life.
Increase their knowledge of illness-specific management as well as overall, daily health maintenance.
Support them in activities aimed at increasing their self-efficacy and reaching their mental health goals.
Support them in recovery and resiliency.
Assist client and/or client's caregivers to make healthy lifestyle choices within their budget.
Support client and/or client's caregivers with improving their social networks.

Works collaboratively with community-based agencies in the provision of ARMHS.
Supports and participates in the marketing and promotion of the program as indicated.
Has an understanding of and refers to NAL programs and coordinates care.
Follows policies and procedures of Nystrom & Associates (NAL).
Other duties assigned.