Nystrom & Associates Ltd
Administrative Site Manager (Finance)
Manage work schedule of staff.
Manage Support Staff: Front Desk Staff, Lead Support Staff, and Patient Care Coordinator
New support staff orientation.
Make sure staff are productive and there is a smooth workflow.
Run the support staff meetings.
Fill in as needed to cover shifts.
Interview, hire, fire and give timely job performance reviews.
Handle and deal with any support staff performance issues or problems promptly.
Keep track of employee time off requests, making sure there is suitable coverage.
Check staff swipe clock before submitting them to payroll.
3. Physical office
Call janitorial/building service to discuss issues as needed.
Keep carpet/walls cleaned and equipment/furniture functional.
Inventory and order supplies as needed for the office: Staples, Costco, Print, etc.
4. Patient Care
Handle difficult calls/complaints.
Maintain excellent quality in customer care.
5. Outpatient (OP) Clinical Staff
Conduct OP office orientation for all new clinicians with Quality Assurance Director / Clinic Director
Work with Clinical Director & Clinical Supervisor on staff performance issues.
Follow up with Outpatient clinicians re: treatment plans, authorizations, billing tasks, etc.
Coordinate on-site lunches
Create and distribute memos promptly.
Other projects management may assign from time-to-time (i.e. mailings, etc).
Maintain confidentiality in regards to our patients, management, and services provided.
Coordinate with Quality Assurance Director on yearly audits.
Helps coordinate and implement new projects and systems as required.
Completes and submits weekly/monthly/yearly reports
Create and update all provider schedules for each program.
Trouble shoot technical issues for all staff or triage to IT.
Prior experience working in health care facilities preferred
Prior supervisory experience required
Able to multi-task and handle stress well
Positive attitude and ability to be flexible
Works well in a constantly evolving and fast paced environment
Bachelors degree strongly preferred
Must be available to work 40 office hours per week, with general daytime hours Monday through Friday.
Nystrom & Associates, Ltd. prides itself on the benefits and compensation offered to staff, including:
Medical & Dental insurance
Opportunities for professional growth and career advancement
Health Savings Account (HSA)
Flexible Spending Account (FSA) for applicable medical and dependent care expenses
Paid Time Off (PTO)
401(K) Retirement Plan with a generous employer matching program
Supplemental insurances, such as short term disability, cancer insurance, and accident insurance