Receptionist (Administrative)

Purpose or General Objective: To provide reception area coverage and administrative support to Goodwill Industries of Central Michigans Heartland, Inc.s Financial Opportunity Center.

Essential Duties:
Maintain organization and appearance of the Financial Opportunity Center reception area. Greet clients, visitors, and guests; determines each visitors purpose and direct and/or escort them to the appropriate location. Answer, screen, and direct phone calls to staff; take messages and schedule appointments. Receive and distribute mail, documents, packages, and courier deliveries. Perform administrative and clerical support tasks as assigned. Perform basic filing and recordkeeping.Provide accurate information in person and via phone/email.Respond to all customer inquiries promptly and effectively.Enter timely and accurate data into the database.Maintain the confidentiality and security of departmental information and files.Other duties as assigned.