American Career College
Manager, Testing Services (Project Management)
SUMMARY:
Reporting directly to the Campus Director of Student Affairs, the Supervisor, Testing Services oversees the administration of paper/pencil and computer-based quizzes, tests, and exams for students of West Coast University while maintaining professionalism. Ensures continuous compliance with established testing policies, laws, regulations, operating procedures, and University and accreditation standards. Regularly communicates with management regarding test administration, facilities, and allegations of academic dishonesty. Responsibilities include but are not limited to: new hire and ongoing proctor training; test applicants/candidates and current students for all programs and campuses; make recommendations on areas of improvement; and assist with trend analysis in order to make recommendations for improvements on an ongoing basis. Manages proctor scheduling and proctoring practices, policies, and procedures to ensure test integrity with all proctors.
KNOWLEDGE/EXPERIENCE:
EDUCATION:
Bachelor's Degree in Business Administration or related field supplemented by coursework in Statistics, Testing or related field preferred.