ENGINEERED PROTECTION SYSTEMS, INC.
Dispatcher -1st Shift (Project Management)
The Job
As the newest member of our Monitoring Center team, you will:
Develop knowledge of emergency communication procedures, alarm monitoring system, and access control system.Monitor alarm signals in our Monitoring Center using established protocols until resolution of the alarm.Answer incoming phone calls and professionally complete the callers request.Be a trusted advisor when speaking to customers in active alarm situations.Properly document all responses to alarms and follow all established rules.Be responsible, punctual, and exhibit a reliable work ethic.After 90 days and completion of review and meeting matrix there is a Hybrid work option.