Service Desk Analyst (Information Technology)
In this role, you will be critical in resolving our customers' technical issues ensuring we meet the service delivery requirements to which our customers are accustomed. Your patience and technical acumen will be essential as you grow and dive deeper into more complex technical issues for more demanding users.
What You Will Do
Who You Are
Why Grow Your Career with IT Authorities
About IT Authorities
Founded in 2006, IT Authorities is a Managed Service Provider (MSP) and IT Outsourcing Management & Support Organization offering IT Managed Services, Professional Services and Cloud Services. We help companies keep their computer systems and networks in the most optimum, reliable and secure state by providing rigorous preventative maintenance while also supporting end user and/or internal IT staff 24/7, 365 days a year. Over the last 8 years, IT Authorities has been recognized as a Best Place to Work in Tampa Bay by the Tampa Bay Business Journal and Best Companies to Work for by Florida Trend Magazine. Additionally, the company has been on the Inc. 5000 Fastest Growing Privately Held Companies in America four times.
IT Authorities is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, marital or veteran status, or any other legally protected status. This position requires the successful completion of a background investigation and drug screen