Donor Database Manager (Development & Communications) (Administrative)

Working at Northern Virginia Family Service (NVFS) means doing work that matters every day because of the difference you will make in the lives of children and families in Northern Virginia. NVFS' breadth, depth and scope of services offer the resources and support to ensure that everyone in need, at every stage of life, maximizes their potential and fully contributes to a thriving community. At NVFS, we value the diversity of backgrounds, experience, perspectives, and skillsets that we collectively provide to our community, clients and coworkers. We celebrate and thrive on our differences and welcome everyone's unique contributions.

Join the NVFS Family: We are looking to hire a Database Manager to join the Development & Communications team. As the Database Manager, you will be a key member of the Development team focused on growing and diversifying the organization's revenue base, expanding networks, and deepening relationships with multi-sector donors and supporters. You will serve as the key point of contact and team expert on all database-related matters, including managing any database updates and special projects, researching and implementing database best practices, and designing and pulling reports that inform fundraising strategy.

As the Database Manager, you will work closely with the Director of Individual Giving & Major Gifts and the Senior Manager, Donor Stewardship to define and implement a moves management system in Raisers Edge. The position reports to the Director, Individual Giving & Major Gifts, and will work in tandem with staff and board members to strengthen and grow Northern Virginia Family Service's development efforts. 

Benefits and Compensation: We want you to be well, have work/life flexibility, grow your career with us, and have the resources and support you need. Check out our comprehensive benefit offerings here in support of various dimensions of your wellbeing. The pay for this role is in the high 50s to low 60s.

In this role, you will be responsible for:  

Database Administration:

• Manage database updates and clean-up projects as defined.
• Research and implement RE NXT best practices, efficiencies and innovations to assist in tracking moves management (appropriate use of action tracks, tags, opportunities, etc.).
• Create and work with Development Assistant to execute on RE related logistics for events registration.

Data Reports and Analysis:

• Design, pull and analyze fundraising reports.
• Create user-friendly dashboards tracking the performance of annual fund, campaign and other fundraising initiatives through Raiser's Edge.
• Pull mailing and other lists as needed.

Donor Engagement:

• Research donors as assigned.
• Elevate pending donor actions, donors without primary relationship managers and other reports for regular moves management discussions.
• Serve as donor POC for questions regarding gift logistics, constituent records, receipts, etc.

Other:

• Participate in regular supervision with supervisor and provide regular updates.
• Remain current on knowledge of standards and other program-related information.
• Enter data for record keeping and reporting to meet relevant guidelines.

Your Background: We understand that you may obtain skills through a variety of professional, personal, educational, and volunteer experiences.

• Proficiency with pulling reports and analyzing data from Raisers Edge or another fundraising database
• Strong project management, analytical, relationship building and communication skills
• Ability to take initiative and trouble-shoot operational solutions when necessary
• Outcome-oriented and able to stick to fixed deadlines
• Ability to work in a fast-paced environment and juggle several projects at once
• Oral and written fluency in English; additional language skills always welcome
• Proficiency in usage of basic technological tools including laptops/computers, email, phones, and internet; working knowledge of Microsoft Office Suite
• Blackbaud certification a plus; if not certified, must be able and willing to obtain certification (paid for by NVFS)
• Must be able to demonstrate and live the organizational values of Communication, Integrity, Respect, Collaboration, and Accountability

Additional Requirements:

• Successful completion of background checks required upon hire
• Blackbaud certification (will be paid for by NVFS if not already obtained)
• May be called upon to work beyond normal working hours.
• In conjunction with our commitment to public safety and the requirements of many contracts, NVFS has implemented a COVID-19 Vaccination Policy which requires all employees to be fully vaccinated with an approved COVID-19 vaccination in accordance with applicable law. Medical or religious accommodations may be requested.

NVFS is committed to advancing equity, embracing diversity, and promoting inclusion and is an equal opportunity employer. NVFS is an E-Verify participant and drug-free workplace.

NVFS values diversity in our workforce. We strongly encourage all interested individuals to apply, including people of color, all genders and gender identities, people of all abilities, LGBTQ+ individuals, other members of marginalized communities, veterans and national service alumni.

Skills

Required

• Computer-Microsoft Office Suite

See job description