Epiq Global Business Transformation Solutions, LLC
Asset Facilities Manager (Legal)
It's fun to work at a company where people truly believe in what they are doing!
Job Description:
Job Summary:
Provide facilities or other services defined or outlined in EPIQ's service agreement with client
Support firm's facility management program including:
Requirements associated with end user on-boarding, office occupancy, and or internal moves
Provide support for miscellaneous requests and flex services with a “can do” attitude and philosophy
Maintain a positive team-player mentality
Accurately communicate with client staff and EPIQ team members regarding commitments, deadlines, challenges, requests, etc.
Deliver on service commitments in a timely and accurate manner
Comply with EPIQ's standards of operations as set forth in the contract agreement, the site operations manual, and the employee handbook
Expected to uphold the Standards of Service and best practices developed by EPIQ
Responsibilities:
General:
Monitor and listen to clients to understand inquiries and requests in order to provide accurate information about the facilities and services with prompt assistance
Ensure accurate tracking, monitoring and recording of all charges, overtime, logs and entries throughout his/her shift
Due to the cyclical nature of the industry team members may be required to work varying schedules to reflect the business needs of the firm
Specific duties as assigned:
Facilities
Provide prompt response to requests and issues from facility occupants
Participate in and document regular facilities inspections of:
Conduct intra-office moves, involving contract movers
Perform box moves
Assist in set-up, turn over and or tear down of conference / meeting rooms
Perform set-up of conference / meeting audio visual requirements
Use tools necessary for, and execute:
Picture / whiteboard hanging
Mounting of keyboard trays
Assembly of modular furnishings
Monitor / check / empty floor recycle shred bins
Check / maintain / set up visiting attorney offices and conference rooms
Must be able to communicate using a 2-way radio or similar device for internal department communications
Respond to / assist attorneys / staff with request for facilities related services
Perform 2 daily floor inspections
Perform hourly conference room inspections
Execute all conference room set ups and peripheral support functions
Communicate known facility issues to client and assist where needed
Support responses to facility and equipment alarms and system failures
Be personable, articulate, knowledgeable and professional in presenting oneself when engaging firm
Administrator and or end users in scheduling or providing facility support services
Able to work independently with minimal direct supervision
Qualifications:
High School Diploma or equivalent
Minimum of 1 year professional level work experience
Previous experience in a client service-oriented field preferred
Previous experience in facilities management preferred
Willingness and ability to learn new skills
Job Requirements:
Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting
Flexibility in dealing with simultaneous projects
Ability to lift or move 40 lbs. or greater
Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 100lbs
Ability to walk, bend, kneel, stand, and/or sit for an extended period of time
Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc)
Working knowledge of Microsoft products pertaining to the specific position including but not limited to Outlook, Word, and Excel etc.
Excellent organizational skills
Strong initiative required; ability to work independently with minimal direct supervision #LI-CJ1
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.