NICE Systems, Inc.
Analytics Solutions Consultant (Enter (Finance)
Nexidia is looking for a Consultant to join our team delivering high value services allowing our customers to drive value out of our product set.
JOB SUMMARY
You will join our Analytic Services Team, which consists of consultants and business analysts who work with new and long-time Nexidia customers. You will outline, plan, prioritize and deliver use cases for the use of Nexidia generated data for call center quality management, customer experience, cost efficiency, compliance and other purposes. You'll help clients build their own internal analytics teams and ensure they are able to put the product to use and grow the value of the product after the engagement is complete. You'll be measured on the breadth and depth of use the clients put the product to, and the value they derive from it. You'll need deep critical thinking skills, curiosity, and business savvy. It's a hands-on, demanding job that doesn't fit within a 9-5 schedule. It's also a deeply exciting and rewarding role where the value of your work is plain to see.
ESSENTIAL DUTIES AND RESPONSIBILITIES
REQUIRED SKILLS AND EXPERIENCE
DESIRED SKILLS
EDUCATION AND EXPERIENCE
NICE Systems is an Equal Opportunity/Affirmative Action Employer, M/F/D/V.