Bilingual Care Manager (English/Spanish) (NYC) (Finance)
Job Overview:The role of the Care Manager is to deliver the 6 core services in a person-centered manner in order to meet the needs of the individual, the OPWDD valued outcomes, the objectives of the People First Transformation, and the State requirements. Location: This position is remote, but does require in-person visits. Candidates will need to be able to travel to do these visits via car or public transportation. Caseload to be located in or near identified counties. Essential Responsibilities: Provide comprehensive, person-centered Care Management services focusing on the 6 core services: Comprehensive Care ManagementComplete a Comprehensive Assessment for each individual that identifies medical, mental health, chemical dependency, developmental disability, and social service needDevelop a Life Plan with the individual; include family, collaterals, and service providers in fulfillment of the Life Plan; parties should agree with the goals, interventions, and timeframesConduct face-to-face visits as required Care Coordination and Health PromotionEngage the individual in the adherence to treatment recommendations, monitor and evaluate individuals needs; coordinate all aspects of the individuals care; develop relationship between the care planning teamReview and update the Life Plan with the care planning team; initiate changes in careEnsure timely access to appointments for individuals to medical/behavioral health care services; link individuals with resources Comprehensive Transitional CareAssist the individual to transition between levels of care, or after critical events, such as: hospital, school, rehabilitation facility, etc., follow up in a timely manner post discharge, support individual during crisis eventsUse Health Information Technology to facilitate collaboration among all providers Individual and Family SupportCommunicate and share information with individuals and their family/representative, ensure that the Life Plan reflects the individuals and their family/representatives preferencesUtilize peer supports, support groups to increase family/representatives awareness Referral to community and social support servicesIdentify available resources and actively manage referrals, engagement, and follow-upEnsure that the Life Plan includes community-based and other social support services that respond to the individuals needs and preferences and contribute to achieve the individuals goals Use of HIT link servicesMeet the HIT standards in the delivery of core services and the Life Plan, as described in the manualMaintain written documentation of service delivery and individuals information on the Medisket portal while practicing all HIPAA and Privacy regulations Additional Responsibilities: Monitoring/Assisting individuals with maintaining benefits (Food Stamps, Medicaid, and SSI)Support individuals with P&P related to schooling, and any relevant issuesReport any incident of abuse, neglect, or maltreatment immediately Specific Knowledge, Skills, and Abilities: Excellent interpersonal skillsAdvanced ability to effectively communicate in both verbal and written mannerComputer software skillsAbility to organize, schedule, and utilize time wellCapability to analyze situations accurately and take effective action Required Education, Experience, and Licenses: A Bachelors degree with two years of relevant experience, ORA License as a Registered Nurse with two years or relevant experience, which can include any employment experience and is not limited to case management/service coordination duties, ORA Masters degree with one year of relevant experienceMSC Service Coordinators prior to July 1, 2018 are grandfathered to facilitate continuity of care This job description is not all inclusive and the employee may be asked to assume additional responsibilities as the need arises. Job Type: Full-time Benefits: 401(k)Dental insuranceEmployee assistance programHealth insuranceLife insurancePaid time offVision insurance Schedule: Monday to Friday COVID-19 considerations:We are currently operating in a remote environment. Education: Bachelor's (Preferred) Work Location: One location