Valmont Industries, Inc.
Field Service Technician - Northwest (Finance)
Why Valmont
Welcome to Valmont, where a world of opportunity awaits. When you join our team, you become part of a passionate group dedicated to changing lives and conserving resources around the globe. We want problem solvers who roll up their sleeves to foster progress and innovation for all people. At Valmont, we provide infrastructure, irrigation, tubing and coatings to the world. We strengthen cities. We nourish croplands. We design, manufacture and coat. Our products and services make a difference. Join us, and BUILD YOUR WORLD.
A Brief Summary of This Position:
The Field Service Technician is responsible for supporting dealers/customers in regards to questions about installation, troubleshooting and website navigation for AgSense, BaseStation, ICON, Scheduling and Water Delivery products to new and existing customers. This involves consistent customer support and interaction, as well as travel to customer sites to diagnose issues and provide training for ongoing maintenance and resolution of technical issues.
The Field Service Technician will be based in Pasco, WA and work closely with the Technical Territory Managers and Directors of Technical Sales to resolve any dealer and grower satisfaction issues.
Essential Functions
Other Important Details about the Role:
Required Qualifications of Every Candidate (Education, Experience, Knowledge, Skills and Abilities):
Highly Qualified Candidates Will Also Possess These Qualifications:
Working Environment and Physical Efforts:
Work is typically performed in an office and field setting; however, the incumbent needs to be able to move about the office, production area, shipping warehouse, dealerships, and international site facilities as assigned. The incumbent has to be able to support Sales, Marketing, Service, Engineering and Operations. This support includes visits to both indoor and outdoor locations during all seasons of the year. The Technical Sales Manager must be willing and able to travel both locally and to the field approximately up to 75% of the year and, in uncommon instances, at short notice. The work environment can be fast-paced and demanding especially during peak sales seasons. Although some of the administrative tasks are repetitive and may seem mundane, the job has new challenges every day.
Most of the tasks are sedentary tasks. Employee is regularly required to reach with hands and arms. The incumbent is occasionally required to move around, use hands to type, handle, feel, grasp, balance, stoop, kneel, crouch, talk, hear, taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception. It is rare that an employee would have to climb up to an elevated height such as from a ladder, but the incumbent does have to have the ability to climb stairs as some areas of the plant and dealer's offices can only be accessed by climbing a flight of stairs. There are trips to grower's fields and the employee needs to have the ability to move about the crop area. The employee needs to be able to get him/herself to and from different sites using a vehicle or an airplane.
#LI-KM1
Valmont does not discriminate against any employee or applicant in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected by law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
If you have a disability and require any assistance in filling out the application for employment email EEOCompliance@Valmont.com.