Operations Manager - Emergency Management & Response (Finance)

DESCRIPTION

Michael Baker International is seeking an Operations Manager to help the Emergency Management and Response (EMR) office expand our footprint as well as managing projects. This role will require leading business development activities outside the core contracts and the participation in and/ or leading of business development opportunities.

Your role will involve leading business development activities focused on building client relationships with targeted clients, gathering necessary information, fostering relationships, and supporting the development of proposals. In EMR, we often manage the projects we win, with our sales leads seamlessly transitioning into project management roles. This approach ensures continuity and strengthens client relationships. Your role will include project management of projects at various complexity and funding level as well as maintain/enhance client contacts.

Responsibilities include:

• Responsible for developing, maintaining and growing client relations, including monitoring client satisfaction.
• Support disciplines that have existing client relationships and leverage those relationships in search of growth opportunities
• Assist the business development team, and clients, identify funding and procurement options
• Participate in formulating business development processes and enhancements including developing long range goals and objectives.
• Provide leadership and direction by mentoring and motivating staff on topics including business development and client relations.
• Participate in internal and external professional development activities.
• Stay knowledgeable of trends and current developments within contractor procurement and adapt to new client driven policies and programs.
• Coordinate business development activities within the office and department including go/ no go, decision inputs, client outreach and marketing, teaming agreements, proposal development and interview preparation.
• Fully engage in EMR pursuits to win new work, grow new work added and expand the business.
• Work across multiple teams and offices as needed.
• Reviews project proposal or plan to determine scope, time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project, as needed.
• Establishes work plan large and complex projects, arranges for staffing for each phase of project, and arranges for recruitment or assignment of project personnel as needed.
• Develops/implements project plans/methodologies for large, multi-discipline and significantly complex projects.
• Confers with project staff to outline workplan and to assign duties, responsibilities, and scope of authority; Manages the resources of the project, including all indirect resources.
• Performs advanced strategic analysis of project management development and success in order to align with company goals and strategies.
• Reviews status reports prepared by project personnel and modifies schedules or plans as required.
• Prepares project reports for management, client or others, and perform complex cost management analysis.
• Develops and maintains client engagement to ensure satisfaction; acts as a strategic partner with clients.
• Leads and directs activities of project personnel to ensure project progresses on schedule and within prescribed budget.
• Reviews status reports prepared by project personnel and modifies schedules or plans as required.
• Other duties as assigned
• Occasional travel may be required.

PROFESSIONAL REQUIREMENTS

• 15+ years of related experience
• Bachelor's Degree, in Business Administration or related field
• U.S. Citizenship with ability to obtain and maintain a Public Trust Clearance
• Excellent oral and written communication skills, proactive communicator, and problem-solver
• Strong attention to detail and demonstrated ownership and accountability for work.
• Capability to work in a dynamic environment, including a demonstrated willingness to be flexible and adaptable to changing priorities.
• Strong multi-tasking and organizational skills
• Demonstrated supervisor and mentoring skills.
• Must be able to build rapport and establish positive relationships with existing and prospective Michael Baker International clients to ensure client-focused performance.
• Solid work ethic and have the drive to be a leader in the company and in the professional community.

COMPENSATION

The approximate compensation range for this position is $150,000 - $190,000. This compensation range is a good faith estimate for the position at the time of posting. Actual compensation is dependent upon factors such as education, qualifications, experience, skillset, and physical work location.

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About us

Michael Baker International, a leading provider of engineering and consulting services, including design, planning, architectural, environmental, construction and program management, has been solving some of the world's most complex infrastructure challenges for more than 85 years with a legacy of expertise, experience, innovation and integrity.

Based in Pittsburgh and with nearly 100 offices nationwide, we partner with clients on everything from roads, bridges, tunnels, mass transit, and airports, to water treatment plants, arctic oil pipelines, environmental restoration and specialized overseas construction. We serve as a trusted adviser to the communities we serve, making them safer, more accessible, more sustainable and more prosperous.

We provide visionary leadership in facilitating transformational change for our clients. Our work delivers differentiating innovations and dedicated experts who challenge the status quo and share a world of diverse experience and an impassioned entrepreneurial spirit. We deliver quality of life.

We Make a Difference.

Michael Baker International is proud to be an Equal Opportunity Employer. Michael Baker International provides equal employment opportunity for all persons, in all facets of employment. Michael Baker International maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks. We encourage all qualified applicants to apply for any open position for which they feel they are qualified and all will receive consideration for employment without regard to race, color, religion, age, gender, sexual orientation, gender identity, national origin, citizenship status, marital status, genetic information, disability, protected veteran status or any other legally protected status.

EEO is the Law. Applicants to and employees of Michael Baker International are protected under Federal law from discrimination.

*It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*There is no current application deadline. Michael Baker will continue to accept applications on an ongoing basis until the position is filled or no longer needed.

Michael Baker International is seeking an Operations Manager to help the Emergency Management and Response (EMR) office expand our footprint as well as managing projects. This role will require leading business development activities outside the core contracts and the participation in and/ or leading of business development opportunities.