Deckers Retail, LLC
Product Artist, SANUK (Manufacturing)
The Product Artist will provide a complete custom experience for customers, involving creation and execution of custom artwork on Sanuk product using acrylic p.
DUTIES AND RESPONSIBILITIES:
Greet all customers promptly and courteously as they enter the store.
Direct customers throughout the store or to the specific area the customer requests. Find out the specific needs of each person that enters the store.
Work with customers to create desired artwork
Accurately replicate the design/illustration per customer request.
Work with store management team to communicate questions and concerns from customers related to customization.
Follow the daily/weekly schedule and prioritize projects in order to meet customer order deadlines.
Give accurate and current information about the product for all inquiries; if the correct information is not at hand, do everything possible to provide an answer before the customer leaves the store.
Understand and effectively communicate the return policy.
Maintain a positive and cheerful attitude and cooperate with teamwork.
Apply the above standards to all phone inquiries.
Merchandising and Maintenance:
Featured merchandise should be prominently displayed in customization section.
Maintain store image by adhering to the dress code as outlined in the Policy & Procedures Binder.
Maintain a clean and well-organized back-stock area.
Clean customization area each day.
Ensure artwork portfolio is updated and features current product and designs.
Mix and apply paint; ensure proper paint coverage.
Use, maintain, and clean equipment as required.
Maintain records of customer orders.
Assist in performing other painting related maintenance duties as assigned.
Report to work on time or notify in advance if absent or late.
Practice security measures that help prevent theft; understand the procedures for handling shoplifters.
Practice safety consciousness at all times.
QUALIFICATIONS: Required qualifications needed in order to successfully perform the duties and responsibilities of this position.
High School Diploma
0-2 years of experience
Must be able to replicate customization examples on product exactly as displayed.
PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.
Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers.
Manual dexterity required.
WORK ENVIRONMENT: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment.
The office is clean, orderly, properly lighted and ventilated.
Noise levels are considered low to moderate.