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Emblem Health

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Claims Review Analyst (Finance)



  • Support contract performance management of a large health system.
  • Review and analyze suspected underpaid and overpaid claims from hospital, ancillary, and provider groups based on contractual and industry guidelines.
  • Identify and analyze single issues and trends to determine root causes.
  • Provide recommendations for solutions to minimize errors and delays in systems and/or processes.
  • Monitor system output to ensure proper functioning.

Responsibilities:
  • Evaluate disputed claims for system configuration, claims processing, and/or contractual issues to facilitate claims review.
  • Maintain and organize detailed information on claims dispute files to ensure appropriate and comprehensive data is returned to the provider timely.
  • Track issues and monitor trends to support their resolution.
  • Identify potential/actual claims problems (single or recurring/trending) and document root cause analysis; present findings to management.
  • Improve quality, enhance workflow, and provide efficiencies within departments, identify opportunities for improvements; develop and present recommendations for changes.
  • Conduct regular meetings with the assigned provider groups for status of AR files and recycles.
  • Support departmental goals for cycle time by organizing and tracking claims for review.
  • Monitor and provide timely responses for the designated provider group emails and AR filesSpecial projects as needed.

Requirements:

  • Bachelor's Degree required; additional years of experience and/or training can be used in lieu of educational requirements
  • 2 – 3 years' prior related work experience in professional/facility claims or benefits/billing environment required
  • Strong knowledge of claim processing policies and procedures required
  • Knowledge of medical terminology, ICD/CPT coding, per diem and DRG reimbursement and EDP testing procedures required
  • Proficiency with MS Office applications (word processing, database/spreadsheet, presentation required
  • Ability to accurately interpret information from contractual and technical perspectives required
  • Must be conscientious and detail oriented, recognizing unusual patterns and troubleshooting for operational improvement and efficiencies required
  • Strong analytical and problem-solving skills required
  • Ability to effectively work on multiple projects/tasks with competing priority levels required
  • Ability to effectively absorb and communicate information required
  • Strong Interpersonal and teamwork skills required

Additional Information

  • Requisition ID: 2201C
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