Young Mens Christian Association of Central Ohio
Technology Center Attendant (Finance)
Thinks, communicates and behaves as a cause-driven leader and role model for other staff and members when it comes to desired staff behaviors and healthy living practices.
Ensures that the Esports and Technology Center is functioning in a way that creates a safe environment for all who enter and participate. Actively involved in creating an inclusive space where all feel welcome at the YMCA.
Checks participants into the Esports and Technology Center; makes participants feel welcome by learning and using their names when they enter and exit facility; grants access to center based on computer system scan results; conveys information about membership related to payments or renewals to members upon entry to the building.
Maintains accurate records of transactions and shift activity; this includes but is not limited to: completing sales accurately, providing receipts, and maintaining accurate records of transactions and shift activity.
Helps members to connect with one another in a positive way that endorses the YMCA's core values.
Provides information about the Y (including membership, program, facility, services, financial assistance, etc.) to callers and members.
Ensures that the Esports and Technology Center is clean, orderly, welcoming, and adequately stocked to provide for members' needs.
Follows all YMCA policies and procedures; responds to emergency situations.
YMCA COMPETENCIES (Leader):
Mission Advancement: Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.
Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.
Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.
Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
QUALIFICATIONS:
Passionate belief in the Y's cause of nurturing the potential of all youth, supporting healthy living for all people and finding ways to help and support our neighbors.
Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
Knowledge of word processing, spreadsheet and database programs.
Proven track record of developing authentic relationships with others.
Must complete Module III of New Leader Orientation and Listen First and within first 60 days
CPR, First Aid, AED and O2 certifications must be obtained within 90 days
Must keep certifications current throughout employment.