Emerson Electric Co
Data Center Asset Management (Project Management)
Emerson, a Fortune 500 company with $15.3 billion in sales and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers.
Whether you're an established professional looking for a career change, an undergraduate student exploring options or a recent MBA graduate, you'll find a variety of opportunities at Emerson. Join our team and start your journey today.
Provides IT Asset Logistics support for the Emerson Enterprise Cyber-Security and Network Services (ECNS) organization. Works with hardware and telecom vendors to provide quotes, execute orders for new services or hardware and facilitates communication throughout the process. Maintains the Configuration Management Database (CMDB) entries for network equipment and telecom services. Executes lease tracking and equipment refresh processes. Communicates with Emerson internal customers regarding telecom vendor maintenance activities. Maintains accurate information for warranty and maintenance agreements for ECNS managed equipment and services. Maintains updated customer billing and contact information. Assists IT finance with billing and customer chargebacks.
PRINCIPAL REQUIREMENTS
• Works with Telecom vendors and partners on circuit ordering, delivery and disconnects
• Maintains logistics databases, tacks leases, maintenance information and coordinates equipment refresh
• Coordinates and schedules customer installations for circuits and network hardware
• Provides accurate reports on a timely basis to ECNS management and IT finance for customer billing and planning
• Meets with vendors and vendor management to ensure acceptable vendor performance levels
• Maintains updated support contracts on all managed hardware
• Sends notifications to customer contact regarding vendor maintenance activities
EDUCATION/LANGUAGE
Associates or Bachelor's degree in technology/engineering discipline preferred or a Business/Finance/Accounting degree can substitute with equivalent work experience.
EXPERIENCE / SKILLS