Senior Director - Technology (Project Management)
GENERAL DESCRIPTION:
Bring your strong IT background to an organization that serves others in our community. Seeking an experienced Information Technology leader who will have responsibility for all IT systems and support. The role will report to the COO and be a visible part of the work environment supporting the Food Depository. The role works closely with business leaders across departments to improve how our systems and data enable our business. The role also works with various IT vendors as well as internal IT staff to achieve our goals.
The Food Depository has made significant investments in IT over the past five years. The IT Application landscape has recently been refreshed in most departments and business functions. The Food Depository is seeking an experienced IT professional that can lead the technical and business teams in utilizing the systems and data to improve how we serve our community.
KEY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:
· Lead the Technology team at the Food Depository. This includes internal IT direct reports, IT vendor resources and IT super users in the business.
· Oversee IT support including Cybersecurity, Infrastructure, and Help Desk functions through our co-sourced IT Managed Service provider.
· Manage the IT Application landscape to get the most out of our systems and data. Work closely with business leaders to achieve and maintain optimal usage of our IT Applications.
o Work with leaders of each department to understand the application and/or data challenges.
o Assess data flows and determine if and where interfaces or automation can help in improving the IT application landscape.
o Work closely with IT application vendors to understand coming changes and how the Food Depository can best adopt new features and functionality.
· Sponsor and work with project managers to guide IT projects through all project phases and achieve defined business objectives. (Experience and strong understanding of IT Project Methodology.)
· Manage the renewal of IT contracts to achieve cost efficiency and effective support of our business processes.
· Schedule and hold regular IT team gatherings to sustain employee engagement (e.g. communication meetings, pot-luck lunches, offsite fun events)
· Communicate status and metrics to your supervisor bi-weekly.
· Perform other duties as assigned by the COO.
· 10+ years of IT Systems experience covering both Applications and IT Support.
· Bachelor's Degree in Programming, Computer Science or related field.
· Strong IT Application systems understanding including ERP, Warehouse Management, CRM, Manufacturing, and Enterprise Data.
· Enthusiasm for the mission of the Food Depository
· Excellent written and verbal communication skills.
· Ability to work on-site 4-5 days per week at the Food Depository location.
· Ability to interact effectively at both a management level and to be an individual
contributor. Must dig in and solve problems. We are a small IT team and we all
dive in as needed to solve specific problems.
· Strong interpersonal skills, comfortable working closely with end users, team members, functional owners and leadership.
· Eligible to work in the United States.
Benefits:
• Health, dental, and vision insurance coverage
• Employer-paid life and disability insurance
• Employee Assistance Program
• 403(b) retirement plan with employer contribution
• Generous paid time off
• Parental leave
• On-site gym
• $3,000 annual employer-paid ThrivePass lifestyle and wellness benefit program
• $250 employee referral bonus
