Inside Sales Representative (Sales)
Position Title: Inside Sales Representative (S4)
Company Summary
Crown Castle is the nation's largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we're the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US.
We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we're an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.
Role
The Inside Sales Representative is responsible for securing qualified leads and appointments for the Tower sales organization through the execution of outbound prospecting, campaigns, and program support. The Inside Sales Representative is responsible for generating a strong funnel of revenue opportunities. Experience in the Information Technology/Telecommunications sector or related fields is a plus, and the candidate should be familiar with a variety of lead generation approaches.
Responsibilities
- Perform outbound prospecting and lead generation activities, including cold calling
- Properly qualify prospective Towers customers, ensuring a positive experience from the very start of their engagement with Crown Castle
- Develop strong relationships with decision makers and influencers within accounts
- Achieve monthly appointment setting targets
- Forge strong relationships with Tower sales representatives
- Maintain data accuracy in CRM system
- Other duties and responsibilities as required
Education/Certifications
- High School diploma required, bachelor's degree or equivalent experience preferred
Experience/Minimum Requirements
- 1-5+ years' experience selling telecommunications or related services
- Proficiency in Microsoft Office Suite
- Proficiency leveraging and maintaining a CRM program
Expectations
- Strong prospecting, customer service, and negotiation skills
- Requires a professional demeanor with strong communication skills – verbal and written
- Self-motivated team player
- Understanding of opportunities for revenue generation as it relates to the Towers business
Organizational Relationship
Reports to: Director Commercial Operations
Title(s) of direct reports (if applicable): N/A
Working Conditions: This role falls into our hybrid work model working in the office Tuesdays, Wednesdays, and Thursdays. On Mondays and Fridays, teammates on the hybrid schedule will have the option to work from the office or home. There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.
The pay range offered for this position is $25.58-$35.19 per hour. A candidate's offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives. Employees (and their families) are eligible for medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan. Employees will also receive a minimum of 18 days of paid time off each year and 12 paid holidays throughout the calendar year.
If you are interested in joining our team, please visit the Crown Castle careers site (crowncastle.com/careers) to apply. We do not accept resumes from agencies, headhunters, or other third-party suppliers who have not signed a formal agreement with us. This position will remain posted until filled.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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