The Time and Labor (OTL) Consultantprovides a key operational role in supporting the daily execution, troubleshooting, and continuous improvement of the Oracle Cloud HCM Time and Labor module. Reporting to the OTL Administrator, this position assists in ensuring accurate time tracking, system compliance, and a positive end-user experience for more than 4,000 hourly employees across staff, student, and faculty roles. The Consultant partners closely with Payroll, CHR, HRIS, and campus units to resolve issues, ensure data integrity, and promote system adoptionMinimum Requirements
Associate or Bachelor's degree in Human Resources, Information Systems Business, or related field.
2+ years of experience with timekeeping or payroll systems; at least 1 year supporting Oracle HCM or similar platforms.
Strong understanding of time entry workflows, leave policies, and system validation logic.
Experience working in a high-volume, multi-unit organization. Preferred Qualifications
Experience in higher education or public sector environment.
Familiarity with Oracle Cloud HCM Time and Labor configuration and reporting tools.
Working knowledge of FLSA, state, and federal wage and hour regulations.
Certification in payroll (FPC/CPP) or Oracle Time and Labor a plus.
Key Competencies
Exceptional attention to detail and process accuracy.
Strong communication and customer service orientation.
Comfort working with technology and learning new systems quickly.
Team-oriented with ability to collaborate and problem-solve across functions.
Ability to manage time effectively in a dynamic, deadline-driven environment.
The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference. \n Working at USF \n With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region. At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees. We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more. \n To learn more about working at USF please visit: Work Here. Learn Here. Grow Here .System Support and Execution
Provide frontline support for timecard issues, validations, and approvals within Oracle HCM.
Monitor time and labor transactions to identify and resolve errors during data capture, import, and transfer to payroll.
Assist with timekeeping rule validations and ensure accuracy in schedule configurations.
Troubleshooting and Technical Coordination
Investigate and document recurring issues or user challenges, escalating complex problems to the OTL Administrator.
Perform root cause analysis on system or data-related errors and contribute to solution testing and implementation.
Collaborate with HRIS on test script execution and validation during system updates and enhancements.
Training and User Support
Provide hands-on support to HR Business Partners, and departmental units
Assist in delivering training sessions and creating user-friendly guides and communications.
Capture feedback from end-users to inform future training needs and optimization priorities.
Data Quality and Compliance
Support audits of time data, including identifying and resolving discrepancies in hours worked, leave, or time card issues.
Ensure timekeeping data aligns with labor regulations, union agreements, and internal policy requirements.
Maintain documentation of standard procedures, escalation protocols, and resolution logs.
Process Improvement and Optimization
Identify opportunities for improving timecard processing accuracy and efficiency.
Assist in implementing and documenting configuration or process changes under direction of the Administrator.
Support adoption of new features or enhancements through pilot testing and user feedback.