NICE Systems, Inc.
Senior Operations Research Engineer (Finance)
Since 1986, NICE has been the recognized leader in this field, providing solutions which turn both structured and unstructured data into valuable and actionable information. Our success started by capturing interactions and our expertise has evolved into applying analytics on these interactions. Combined with our years of cultivating domain expertise in partnership with our customers, we can help our customers not only understand what's happening in real time, they can predict what will be.
NICE is regularly recognized for innovation and the value it provides to more than 25,000 customers, including more than 85 of the Fortune 100. When it comes to turning information overload into practical business value, no one else comes close to NICE.
About the product
The product you'll be working on is a Workforce Management (WFM) solution which is part of the Enterprise NICE Workforce Optimization suite to help the contact center schedule their agents and improve their Customer Services. The solution provides the ability for the organization to forecast the work volume, schedule the shifts of the agents, manage their time off requests and all the lifecycle of their work schedule. It is recognized as the market leader for the last 12 years.
Job description
Nice Systems is currently seeking a dynamic individual with high energy and drive to join Work Force Management (WFM) operations research development team as a Senior Operations Research Engineer. This engineer will primarily focus on the algorithms for operations and development of server-side component design, development, testing and implementation.
Responsibilities
Desired
We are an Equal Opportunity/Affirmative Action Employer, M/F/D/V.