LBMC Technology Solutions, LLC is one of the Southeast's leading full-service information technology companies. We are a company who values persistence, loyalty and quality of service. We are problem solvers, we are business people, and we are technical consultants. While we use and deploy sophisticated technology solutions, we like to do so by taking a down-to-earth approach and having a little fun, too.
The Opportunity
LBMC Technology Solutions is looking for an OnBase Services Manager for our OnBase Practice. The primary goal of this role will be to support and manage a team of direct report OnBase consultants. Candidates will be responsible for managing team resources across multiple customer engagements, providing both technical and strategic guidance to members of the team, performing advanced OnBase technical design, development, and support, and managing ongoing OnBase customer relationships. Extensive and proven OnBase technical abilities and strong leadership skills are required. Only highly motivated self-starters need apply.
Responsibilities
This role will be responsible for guiding and leading a team of direct report OnBase consultants. To accomplish this, you will:
Provide Advanced Technical Support for OnBase Team · Provide advanced, in depth technical configuration and design support for OnBase team members working on customer projects · Keep current on new and changing technologies specific to the Hyland OnBase platform · Partner with team members to provide OnBase specific technical and design guidance to customers before, during, and after software engagements · Provide team members with advanced technical guidance and mentoring to facilitate growth of their OnBase knowledge and abilities
Manage OnBase Consulting Team · Oversee the development and implementation of customer OnBase projects · Act as the "point person" for any issues that arise with the team · Provide team members guidance, assistance, and mentoring to facilitate their growth as consultants · Provide periodic team member reviews and individual feedback and guidance as appropriate · Facilitate team meetings, collaboration, and communication · Further develop and refine team processes and procedures.
Manage and Grow OnBase Relationships · Maintain and further develop relationships with existing OnBase customers to become their "trusted advisor" · Familiarize yourself with additional lines of business within LBMC Technology Solutions to better identify and present opportunities to customers from across our organization · Maintain and further develop relationships with Hyland Software personnel and other OnBase professionals across the vendor and partner channels
Requirements
Qualified candidates must have the ability to maintain positive client relationships, manage work efficiently, have an ability to engage and lead others, understand technical concepts and map those to business needs, and work as a part of a larger team. The perfect individual will have senior level OnBase consulting experience as well as leadership or management experience leading and growing a team of multiple consultants.
· Expert level skills in configuring, designing, and deploying OnBase software in complex and enterprise-wide projects · Advanced skills working with relational database management systems · Advanced OnBase "core" module experience including, but not limited to, Workflow, Workview, API development, Capture, Unity Forms, Import Processing, Application Enabler, Integration, and overall system installation. · Brainware skills a definite plus but not required · Excellent collaboration skills, applied successfully within a team as well as with other areas · Speak or write with ease, clarity, and impact using a communication style appropriate to the subject and audience · Able to thrive in a fast paced, deadline driven environment · Self-motivated with the ability to complete tasks in a timely manner · Experience in successfully providing leadership, guidance, and support to developing team members · Expertise in ECM, vertical markets and the technical intricacies of OnBase modules and be able to successfully apply that understanding and be innovative when developing ECM requirements · 4-year college degree
LBMC Technology Solutions, LLC offers a base salary coupled with a bonus structure which provides financial rewards based on your efforts and production, medical and dental insurance, and 401K. Travel is limited.