SUNSHINE RETIREMENT LIVING LLC
Resident Account Specialist (Finance)
High school graduate or equivalent.
One to three years of experience in accounts receivable and/or property management, showing progressively higher levels of responsibility required
Proficiency in organizational skills, establishing and maintaining departmental goals, working under time constraints, and identifying areas of concern to make appropriate recommendations to manager
Ability to identify and resolve complex problems in an effective manner
Ability to operate 10-key by touch.
Proficiency in data entry skills; familiarity with word processing and spreadsheet computer programs.
Maintain a positive, respectful approach with coworkers. Ability to work in a team setting and be a team player
Deliver high levels of responsiveness and exceptional customer service
Knowledge of Accounts Receivables principles, practices, and techniques, and the ability to conform to applicable laws, rules and regulations.
Ability to handle a large volume of material, work under time constraints, and establish, coordinate, and meet departmental deadlines.
Proficiency in computer use and relevant software applications.
Must be committed to interacting with Community Management on a regular basis.
Demonstrated ability to work in a team setting and to convey strong public-relations skills.
Demonstrated ability to communicate effectively in English, both verbally and in writing.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Ensure all requests for information relating to accounts receivable are handled in an accurate and timely manner.
Process and maintain unit and lease information and activity, maintain monthly billing, and generate and edit revenues for Communities.
Generate and process monthly anniversary increases, security deposits
Assess and process late and bank fees.
Prepare reports as directed, ensuring reports are prepared and reviewed for accuracy
Analyze monthly aging reports /credits on accounts, consult with Community Management Team, and adjust or correct accordingly.
Serve as a resource for staff and department managers members on processing changes
Support in testing issues for new software or enhancements to current software.
Ensure that closing procedures are run in a timely manner and period is closed on a monthly basis.
Eventually oversee or perform monthly auto rent program in coordination with Cash Management Department.
Process refunds for Accounts Payable to print and send to Communities.
Investigate and perform audits when community revenues deviate from policy
Constantly look for ways to improve the efficiency and accuracy of the accounts receivable system.
Perform other duties as assigned by the supervisor.
OTHER JOB DUTIES AND RESPONSIBILITIES
Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community Management, or others
Meet the assigned work requirements of the job. Regular attendance is required
Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude
Represent the company in a professional, courteous, and friendly manner
Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor
Ability to keep all business and operations information confidential
Adhere to and follow company policies, procedures, and standards
PHYSICAL REQUIREMENTS
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
20% or less
20% to 40%
40% to 60%
60% to 80%
80% to 100%
Stand
X
Walk
X
Sit
X
Pushing, pulling and/or reaching
X
Grasping and fine manipulation
X
Climb or balance
X
Stoop, kneel, crouch, or crawl
X
Talk or hear
X
Taste or smell
X
Lifts Weight or Exerts Force
20% or less
20% to 40%
40% to 60%
60% to 80%
80% to 100%
Up to 10 pounds
X
Up to 25 pounds
X
Up to 50 pounds
X
Up to 100 pounds
More than 100 pounds
The company reserves the right to revise the duties set forth in this job description at its discretion.