Harland Clarke Corp
Training Specialist I - CS&S ( Contract) (Administrative)
Harland Clarke is a leading provider of customer engagement solutions that help connect businesses and people how, when, and where it matters. The company offers payment tools such as checks and cards; and marketing services such as deposit and loan acquisition programs, digital marketing, performance analytics and promotional products for businesses. It deploys these solutions holistically, across print, phone, and digital channels, ensuring that the customers of its world-class client base enjoy a consistently superior experience. Harland Clarke is a wholly owned subsidiary of Vericast (http://www.vericast.com). For more information, visit www.harlandclarke.com or follow Harland Clarke on LinkedIn and on Twitter @HarlandClarke.
Job Description
Rewards
• Take charge of your future with our generous 401K savings plan with company match, which is vested from day one.
• Participate in our company wide well-being program that also serves to lower your annual health insurance premiums.
• Explore new education opportunities with our tuition reimbursement plans.
• We offer work-life flexibility, meeting personal obligations along with professional success.
JOB SUMMARY
Supports improved and sustained high quality contact center Specialist performance by facilitating training required for servicing payment products and services, digital banking, and other marketing programs as well as providing feedback on learning opportunities. Collaborates with Training and Center Leadership to determine and evaluate training and development needs in order to create training plans.
KEY DUTIES/RESPONSIBILITIES
OTHER
Some weekends nights and minimal travel may be required. Supervisory Responsibilities: Oversees and directs activities of employees in all training environments.
PHYSICAL DEMANDS / WORKING CONDITIONS
Harland Clarke, a Vericast Company, considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other classifications protected by law. In addition, Valassis will provide reasonable accommodations for qualified individuals with disabilities by contacting our recruiting administrator at Talentacqui[email protected]
EEO is the law. To review your rights under Equal Employment Opportunity please visit: www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.
All your information will be kept confidential according to EEO guidelines.