Key Duties and Responsibilities: Ensure consistent assessment, service planning and delivery of care and services at the appropriate level for each residentMaintain Willow River Senior Living systems for implementing, monitoring, and measuring quality assurance and compliance with resident care and risk management programsOversee and ensure excellence with the delivery and management of medicationsBuild and support a high-performing team of caregivers and nurses through effective hiring, training, and coachingProvide excellent care delivery approaches for residents with cognitive impairmentsEnsure resident records are maintained according to state regulatory standardsProvide initial and ongoing training for all care department staff and other department staff as neededParticipate in the recruitment, retention, and discharge decisions for all residentsConduct care plan meetings with family members and third-party providers as neededImplement successful strategies for labor expense controlDevelop monthly staffing schedules according to department budgetParticipate actively in all safety and quality-focused evaluation programsMaintain excellent communication with families and manage concerns as needed respecting privacy and HIPAA lawsEnsure that the Willow River is fully in place and that the communitys culture attracts and supports excellent employeesMaintain excellent communication and a collaborative and open relationship with corporate partnersMaintain accurate records for use in supervision and control of staff and suppliesConduct yearly performance appraisals and regular involvement in decisions regarding employee hiring, firing, advancement and promotion, setting rates of pay and hours of workHandle departmental employees complaints and grievances and direct their workTimely handle scheduling and maintain expense control in compliance with budgetAfter hours availability for emergency calls; rotating manager on duty obligations during scheduled weekendsAssume Executive Director responsibilities when Executive Director is absent from the communityOther, related duties as assigned