Lands End Inc
Digital Specialist (Manufacturing)
As a Digital Specialist, you will assess, design, and maintain Lands' End Business knowledge content and provide technical support and administration for software applications within the Customer Care operations. Responsible for planning and developing various business analyses to assess the quality of the content and/or business processes in order to take the appropriate actions to develop continuous improvements.
The Digital Specialist is responsible for promoting and utilizing the company's knowledge assets. Work both internally through the company and externally with the company's stakeholders and clients. Serve as subject matter expert to provide guidance and best practices to be leveraged across the company along with standardized knowledge governance.
Successful candidates will have the following skills and abilities: