DescriptionIngram Micro is an integral part of the technology ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Cloud solutions and Lifecycle services. With more than $54 billion in revenue and the ability to reach 90% of the global population, we are one of the world's largest technology distributors, serving our partners through operations in 61 countries with 29,000 associates.Ingram Micro has earned Great PlacetoWork Certification for 2022-2023 in the United States! This prestigious recognition reflects our commitment to our people and our culture. Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey!Ingram Micro's Integrated Solutions Group is looking for a supervisor to join their team. The Supervisor role is a member of our Integration Services shop floor product build team. The work is done in a discrete manufacturing facility where we create consumer end user computing appliances and enterprise datacenter solutions.The schedule for this role is Monday - Friday 7:00 AM to 3:30 PM; 100% onsite with no "remote" option. What you will be doing:
Lead and manage a team of 12-16 associates by directing and prioritizing workflow and ensuring frequent communication with the team.
Responsible for ensuring compliance with operating procedures and processes and policies and ensuring the execution of daily operational plans and strategies successfully.
Drive accountability through methods that promote associate excellence with consistent and fair feedback through coaching and corrective action.
Oversees manufacturing of customer solutions and related reporting in accordance with established procedure
Coordinates with operations team members to maximize and optimize shop floor throughput whilst maintaining quality and providing reporting.
Ensures the effectiveness of operating procedures, space utilization, and maintenance and protection of facilities and equipment.
Ensure policies, practices and procedures are understood and followed by direct reports.
Supervise product build team production associates (IT Support, Assembly Tech, Config Tech) in an organization characterized by strict process controls and strict quality assurance.
Contribute to the development of processes and procedures and ensure that employees operate within these guidelines.
Can make exceptions to some but not all processes and procedures based upon thorough knowledge of department processes.
Primary point of contact to resolve issues elevated by product build team production associates.
Lead through methods that create and sustain a positive workplace culture focused on results, productivity, quality, safety, respect, diversity and inclusion.
Collaborate with the leadership team of supervisors, managers, and professionals.
Communication and escalation with management regarding customer orders
Ensure asset tagging and asset management fidelity.
Oversee unpacking, packing, and kitting of hardware and components.
Independently acquire additional skills to maintain technical competencies.
What you bring to the role:
Bachelor's degree required; technology related degree preferred.
Minimum of 5 years' experience in manufacturing, technology, or distribution
Minimum of 3 years of leadership, supervisory experience managing 15 or more hourly employees
Previous experience in a manufacturing or production work environment preferred.
Must be able to lift servers and appliances.
Must be able to effectively communicate verbally and in writing with other employees.
Ability to operate in a fast-paced environment that requires adaptability, high level of initiative and problem-solving skills.
What you can expect from us:
Comprehensive training
Opportunity to begin a long-term career with unlimited growth and advancement with a stable and growing organization!!!
Medical, vision, dental insurance - we even have options for your pets!
401k with employer match
Tuition reimbursement
Paid vacation days and sick days.
Salary Range: Ingram Micro has different annual base pay ranges for each work location and salary grade within the United States. This practice allows us to pay employees competitively and consistently in different geographic markets.Primary Location: TexasThe typical base pay range for this role in Texas is USD $55,800 - $72,600 - $89,300 per year.The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate's primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. *This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all of these duties.Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check that includes verification of vaccination status.Ingram Micro requires all new associates to be fully vaccinated against COVID-19. Therefore, this position requires applicants to submit proof, prior to start date, that the successful applicant is fully vaccinated against COVID-19. Ingram Micro will comply with applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs. Applicants will be notified of the requirements of Ingram Micro's COVID-19 policy and process for verification of vaccination status prior to the start of employment. Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.Ingram Micro believes there is no place in our society for social injustice, discrimination or racism. As a company we do not - and will not - tolerate these actions.All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.#LI-SR1