Ascend Learning, Inc.
Credit & Collections Analyst (Administrative)
Ascend Learning is a national leader in data driven, online educational solutions for learners, educators and employers in high-growth, licensure-driven professions spanning healthcare, fitness and wellness, skilled trades, insurance, and financial services. We are passionate about accelerating learning while impacting job readiness, employment success and employee retention with the belief that our work changes lives.
Our culture is intentionally results-driven and selfless with a relentless focus on our customers. We believe in trust, transparency, freedom, and responsibility with a commitment to meritocracy, inclusion and diversity of thought. Continual investment in our over 1400 employees is also a core principle realized through ongoing professional development and providing opportunities to grow, develop and lead. Ascend Learning is headquartered in Burlington, MA with additional office locations and remote workers in cities across the U.S. and in the U.K.
Ascend Learning is seeking an Credit & Collections Analyst to join our Leawood, KS office.
This position utilizes extensive knowledge of business practices to collect open receivables and ensure customers are accurately reserved. This position requires strong attention to detail as well as the ability to follow standard operating procedures in a customer service manner. Being able to successfully communicate with internal, external customers and Ascend's IT Team are a necessity. This position will be an integral part of the collections team toward meeting individual, team and company goals. This position increases cash flow through collection efforts on assigned accounts. This position focuses on collection activities such as: collecting on assigned account portfolios, sending follow-up inquiries, making phone calls to clients, negotiating payment plans, managing customer disputes, reconciling account balances and reviewing accounts for bad debt risk. The Analyst develops and provides various reports for meetings that communicate collection successes, collection opportunities, bad debt risk and dispute challenges. This position is also responsible for developing and maintaining SOP's (standard operating procedures).
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Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.
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