Travel Industry Reservations Coordinator (Finance)
Travel Industry Reservations Coordinator Members of our Sales Office team do more than sell the warm, engaging and anticipative service that Fairmont Hotels & Resorts is renowned for. Through your passion and motivation, you create memorable guest experiences. You are professional and knowledgeable about your property, and you build strong relationships and create bonds with clients.
What's in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Medical, Dental and Vision Insurance, 401K
Complimentary shift meal
What you will be doing:
As part of the Travel Industry Sales team, you will make clients feel valued and assist in creating memorable guest experiences.
Assist in room reservations for Business Travel, Luxury leisure & Wholesale reservations.
Report to Associate Director, Travel Industry
Must be able to manage and oversee the Reservation Process.
Must be able to communicate effectively with internal and external guests.
Your experience and skills include:
Ability to focus attention on guest needs, remaining calm and courteous at all times
Highly responsible & reliable
Able to self-manage and take ownership of assigned tasks
Eye for detail and highly organized
Excellent communication skills, both written and verbal required
Strong interpersonal and problem solving abilities
Experience with Opera PMS preferred
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year of experience in sales and marketing or related professional area.
Your team and working environment:
Fairmont Austin, a Forbes Travel Guide Four-Star property, offers one of a kind luxury accommodations in downtown Austin. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS