National Director of Systems and Innovation (Maintenance)
We are seeking a National Director of Systems and Innovation.
The National Director of Systems and Innovation will play a critical leadership role in advancing enterprise-wide initiatives across our contracted healthcare operations. This position is responsible for leading high-priority projects, analyzing operational performance, and delivering actionable insights that support client satisfaction, compliance, and business growth. Working closely with senior executives and regional leaders, the Director will ensure projects are aligned with company goals and healthcare client expectations.
Required:
- Bachelor's degree required; Master's degree in Healthcare Administration, Business, or related field strongly preferred
- Minimum of 8 years of experience in healthcare support services, contract management, or project leadership roles.
Responsibilities:
• Conduct operational, financial, and workforce analysis to drive data-informed decisions and improve service delivery.
• Partner with operational leaders and client partners to identify opportunities for efficiency, cost savings, and quality improvement.
• Develop project plans, KPIs, dashboards, and regular reporting to track progress and outcomes.
• Serve as a liaison between corporate departments and field leadership to ensure project alignment and execution.
• Support RFP responses and business development efforts through data analysis and operational modeling.
• Monitor industry trends, healthcare regulations, and client-specific requirements to ensure project relevance and compliance.
• Drive innovation initiatives to enhance operational performance and service delivery.
• Explore and implement AI capabilities to support business growth and improve efficiency.
Qualifications:
- Employees in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment at Xanitos, absent a legally required Medical or Religious exception, and are required to report their vaccination status and upload proof of vaccination via a secure online portal.
- Bachelor's degree required; Master's degree in Healthcare Administration, Business, or related field strongly preferred.
- Minimum of 8 years of experience in healthcare support services, contract management, or project leadership roles.
- Strong understanding of hospital operations, service line performance metrics, and regulatory standards.
- Proven ability to manage complex projects with cross-functional stakeholders and tight timelines.
- Advanced analytical and problem-solving skills, with proficiency in Excel, Power BI, or similar tools.
- Exceptional communication, presentation, and client relationship skills.
- PMP, Lean Six Sigma, or similar certification preferred.
Xanitos understands the importance of you, and your family's health and wellbeing, as well as your financial future. With that in mind, we take pride in the variety of benefit plans that are available for our employees. Please note, plans vary by location and are subject to eligibility and work hour requirements in accordance with company policy and state laws. Plans may include:
- Medical
- Dental
- Vision
- Life, Accident, and Disability Insurance
- 401k Retirement Plans
- Employee Assistance Program (EAP)
- Employee Wellness Program
- Commuter Benefits
- Shoes for Crews Reimbursement
- Paid Time off including Vacation, Sick, Holidays, Elective Holidays, Bereavement, Parental Bonding, Volunteer Day and Jury Duty.
- Employee Discounts to Theme Parks, Theaters, Sporting Events, Movies and More
Xanitos, Inc. Is a management company that provides hospital housekeeping, patient transport, central laundries services, and patient observation services. It is differentiated by its patented XRO System for cleaning patient rooms, its outstanding operations management team, and by being a private company whose priority is giving top quality service. The results are evident; at the hospitals it serves, Xanitos has improved the cleaning quality, increased HCAHPS scores, reduced the risk of HAIs, lowered bed turnaround time, and significantly reduced costs.
Education
Required- High School Diploma, GED or equivalent or better
- Bachelors or better in Business Administration
- Masters or better in Health Administration
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
