Global Change Management Lead (Finance)

Accelerate your career. Join the organization that's driving the world's technology and shape the future.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey!

This position can be based in our Irvine, California Corporate Headquarters OR at our Buffalo, NY facility. The role has the opportunity to work up to two days remote per week.

Potential to travel 10% of the time

The Change Management Lead works with business leaders to drive standardization and adoption of new processes and tools across Ingram Micro. This role ensures Ingram Micro projects and change initiatives are on time and budget by increasing employee adoption and usage. This person will focus on the people side of change - including changes to business processes, systems, and technology. The primary responsibility will be leading, creating, implementing, and monitoring reports, management of behavior change strategies, training, and communication plans that maximize employee adoption and usage and minimize resistance .

Your Role:

• Integration of change management activities into all planned changes to ensure smooth transition and adoption
• Support change management through implementation phase of project
• Execute the Change Management plan and prioritization of activities set by the Manager, Change Management
• Help change management leader track accountabilities of the rest of the team
• Oversee implementation of an effective and efficient communications and training plan
• Collaborate with Trainers on the implementation of a training plan with recommendations for training material and training sessions.
• Facilitate and document business requirements, provide input on process maps, drives implementation and best practice strategies.
• Ensure accurate and effective launch and communication of expected changes. Ensure projects meet objectives on time and on budget by increasing employee adoption and usage.
• Post implementation: monitor the effectiveness of the implemented change and ensure feedback is incorporated into the reinforcement phase of the change plan
• Collaborate with Global Platform Business teams through the post-implementation phase to monitor progress of change
• Monitor and create action plans post implementation based on reporting and analysis
• Collaborate with Global Platform Business teams to address challenges and gaps or delays in adoption
• Measure effectiveness of change management plans and adjust where necessary
• Provides clients with recommendations to maintain implementation solutions and follow-up periodically to ensure there is change sustainment
• Evaluate progress against plan and adjust strategy accordingly to ensure a seamless transition
• Works with global stakeholders

What you bring to the role:

• Bachelor's degree
• 8 years of work experience with a minimum of 5 years of project work that includes change management or go to market (sales operations experience).
• Applied knowledge of process improvement methodology
• Applied knowledge of creating alignment between strategic plans, interventions, and execution of initiatives
• Brings strong professional presence and presentation skills in all environments
• Prosci certified change management practitioner preferred
• Experience creating communications, training, and behavior change content and best practice outlines and recommendations
• Detailed understanding and knowledge of change management planning, principles, methodologies, and tools
• Strong process orientation and familiarity with project management approaches, tools, and phases of the project lifecycle
• A working knowledge of large-scale technological implementations
• Experience creating and supporting communication, training, and change management plans
• Must be comfortable working in a fast-paced, constantly evolving environment and exhibit excellent time management skills. The ability to effectively influence stakeholders/project teams and to be well-skilled in both oral and written communication is required
• Must possess the ability to understand and articulate the complexity of business processes, and build/develop/support practical change management plans based upon those needs
• Must possess strong business acumen, encompassing the ability to see the "Big Picture" within a complex, multi-faceted organization
• Must be proactive, self-directed, and skilled at facilitating meetings by utilizing effective presentation skills
• Excellent written and oral communication skills
• Working knowledge of the following software programs: E-mail systems; MS Office Suite; Power BI, Visio, Miro, MS Dynamics, and Video Editing
• Working knowledge of Prosci or other change management methodologies
• Experience working with global stakeholders.

#LI-AH1

#LI-hybrid

The typical base pay range for this role across the U.S. is USD $110,600.00 - $188,100.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate's primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.