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Lands End Inc

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Benefits Assistant (Finance)



As a Benefits Assistant, you will be responsible for assisting with day-to-day execution of assigned benefit programs and plans.

Successful candidates will have the following skills and abilities:

  • Responsible for inputting, processing and maintaining employee records via HRIS system.
  • Process incoming Benefit emails and phone calls.
  • Support the Benefit Specialists with program execution and maintenance.
  • Assist with processing of unemployment claims as needed.
  • Answer benefit questions from employees.
  • Ability to maintain a high level of confidentiality.
  • Ability to listen effectively, focusing on the customer's needs with strong follow-through to ensure customer satisfaction.
  • Proficient computer skills including Microsoft Office products. The ability to navigate using internet browsers. 
  • Strong interpersonal and written/verbal communication skills.
  • Ability to be flexible to meet changing priorities.
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