Ascend Learning, Inc.
Success Coach (Creative Design)
Since 1987, the National Academy of Sports Medicine (NASM), a division of Ascend Learning, has been the industry leader in fitness education, certifying thousands of Personal Trainers each year and providing science-based continuing education options for fitness professionals. NASM offers a wide range of educational programs designed to meet the unique learning styles of our students to make them successful and maximize their potential. We're dedicated to helping fitness enthusiasts become fitness professionals and fitness professionals to realize their dreams.
Ascend Learning is a national leader in data driven, online educational solutions for learners, educators and employers in high-growth, licensure-driven professions spanning healthcare, fitness and wellness, skilled trades, insurance and financial services. We are passionate about accelerating learning while impacting job readiness, employment success and employee retention with the belief that our work changes lives.
Our culture is intentionally results-driven and selfless with a relentless focus on our customers. We believe in trust, transparency, freedom and responsibility with a commitment to meritocracy, inclusion and diversity of thought. Continual investment in our over 1400 employees is also a core principal realized through ongoing professional development and providing opportunities to grow, develop and lead. Ascend Learning is headquartered in Burlington, MA with additional office locations and remote workers in cities across the U.S. and in the U.K.
Position Description:
The NASM Success Coach, located in Gilbert, Arizona, supports the customer experience to improve engagement, satisfaction, and program completion rates.
Responsibilities:
Education and Experience:
Candidates should be aware that Ascend Learning currently maintains a policy requiring all employees to be fully vaccinated. Newly hired employees must be fully vaccinated by their start date. Ascend Learning is an equal opportunity employer and will provide a reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the Company to do so as provided under federal, state, and local law. Exceptions to the vaccine requirement may apply for employees living or working in Montana
Ascend Learning, LLC is proud to be an equal opportunity employer. No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.
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Customer Service