Department: Provisioning Center - Retail Location: Muskegon, MI Status: Full-Time Reports To: General Manager Job Classification: Exempt/Salary
Redbud Roots, Inc. believes you should pursue what inspires you. It is the talent, skill, and passion that everyone brings that truly makes our company what it is. Our organization is committed to fostering a work culture that stimulates performance, collaboration, and innovation, where diversity, recognition, and work-life balance play an important role. If you are passionate about helping people, please explore jobs with Redbud Roots, Inc. and discover opportunities to pursue what inspires you.
JOB SUMMARY The Assistant Manager position is to directly assist the General Manager with managing and controlling the day-to-day operations of the Provisioning Center according to standard operating procedures and business practices. The position reports directly to the General Manager and can provide supervision to all sales floor, customer service, maintenance, and inventory control. The position is also in charge of all merchandising (within the provisioning center) as well as the development, training, and coaching of the team.
Essential Job Duties and Responsibilities:
· Assist General Manager with all functions associated with the oversight of provisioning center · Oversee and provide warm reception for all staff and visitors · Coordinate with the General Manager and perform routine inspections to maintain accurate inventory · Manage and supervise the activities of staff, and make recommendations or decisions regarding hiring, discipline, termination, or advancement of employees · Train staff to ensure a consistent performance and knowledge base of company standard operating procedures, a comprehensive understanding of all products, and best practices for personnel · Communicate any customer incidents or complaints to the General Manager or Regional Retail Manager · Assist in ensuring the provisioning center's compliance with all relevant statutes, regulations, and directives in all respects, as well as best practices and company policies · Strive for customer satisfaction in all respects and ensure a customer friendly environment · Maintain and continuously update standard operating procedures, as directed · Other duties as assigned
Education and Experiences: · Must be 21 years or older and be able to pass a background check
· 2+ Years of Assistant Management experience in a retail environment required
· 3+ Years Merchandising experience in a retail environment preferred
· Strong knowledge of retail sales and POS systems required
· Excellent customer service, interpersonal and communication skill Physical Requirements: · Prolonged periods standing and walking throughout center
· Must be able to lift up to 25 pounds at times
· Must be able to bend, lift, stretch, climb, and crawl to access products
· Must be able to perform work in a variety of weather conditions
Redbud Roots, Inc./FMFL Facilities, LLC is an Equal Opportunity Employer