Strategic Management Partners, LLC
Assistant Property Manager (Finance)
Oversee the leasing of apartments as well as lease apartments through aggressively selling the products and services of the property to which they are assigned.
Develop, refine and effectively implement excellent telephone and personal sales skills. Specifically, this position must respond to site visit or telephone inquiries, conduct site tours, effectively sell to prospects and lease apartments. The assistant manager works to optimize occupancy and implement or follow an effective lease renewal program. Site tours include, but are not limited to, showing the prospective resident the property, all property amenities, model apartments and available apartments.
Works with the property management staff to develop and implement sales and marketing strategies. Increase property traffic levels, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages.
Maintain thorough product knowledge of property assigned and that of major competition through site visits and tours as well as telephone surveys.
Oversee, approve and prepare all lease related paperwork in an accurate and timely manner. Must have the ability to communicate and explain all lease documents to new and existing residents. Ensure all documents are completed prior to resident's move-in.
Responsible for the collections, posting and deposit of rent payments. Assist with all daily, weekly and monthly financial, leasing and bond reports as required.
Work with Property Manager to direct the efforts of the on-site staff to ensure apartments are ready for move-in and are maintained in a satisfactory manner. Assume responsibilities for property operations when the schedule results in the Assistant Manager becoming the senior management staff person on site.
Oversee and maintain high company customer service standards. Respond to resident requests and work with residents to minimize and resolve resident problems and complaints. Follow through to ensure issues are resolved.
Oversee and maintain prospect, traffic and leasing data. Oversee and input in the computer the necessary data for property operations and leasing.
Oversee and follow established policies and procedures regarding the qualifications, screening and acceptance of applicants for residency.
Inspect units on move-in day to ensure units are ready and assist with planning and hosting of resident parties and functions.
Oversee and follow the property lease renewal program. Maximize resident renewals.
Participate in company training classes and meetings as required.
Special projects or additional duties assigned by supervisor that are essential for the operations of the property.
Identifies and reports any problem which could be a hazard or potentially dangerous for residents, staff, guests and the public. This includes condition of pool gates, fencing, lighting, trip hazards, etc.