Supply Chain Manager (Project Management)
Position Overview
We are seeking a detail-oriented and proactive corporate Supply Chain Manager to oversee and optimize order processing operations while leading customer service, import/export, and logistics teams. This role focuses on inventory management, order compliance, KPI-driven performance monitoring, and ensuring efficient, accurate, and timely fulfillment. The ideal candidate has strong leadership skills, analytical thinking, strong experience in logistics or supply chain management. This is a corporate role with travel to our warehouse locations throughout the Americas Region.
Key Responsibilities
- Order Processing: Oversee the picking, packing, and shipment of orders to ensure accuracy and efficiency.
- Team Leadership: Lead and manage a cross-functional team, including customer service, import/export, and logistics, ensuring seamless collaboration and operational efficiency.
- Inventory Management: Maintain optimal stock levels, coordinate replenishment, and monitor stock discrepancies.
- Order Compliance: Ensure adherence to company fulfillment standards, quality assurance policies, and industry regulations.
- KPI Management & Performance Monitoring: Track key performance indicators (KPIs) such as order accuracy, processing time, shipping speed, OTIF (On-Time, In-Full) performance, and customer satisfaction. Identify trends, analyze data, and implement strategies to improve fulfillment operations.
- Shipping & Logistics: Manage relationships with customers, suppliers, warehouses, and carriers to optimize delivery performance.
- Customer Satisfaction: Address shipping-related inquiries and resolve order issues promptly.
- Process Improvement: Continuously analyze operations, evaluate KPI reports, and implement efficiency-enhancing strategies across order fulfillment, customer service, and logistics functions
- Compliance & Safety: Ensure compliance with legal regulations, company policies, and safety protocols within fulfillment operations.
Education and Requirements
- Bachelor's degree in business, Logistics, or related field)
- 5+years of experience in fulfillment, logistics, supply chain, or order management
- Familiarity with ERP systems such as SAP
- Strong negotiation and influencing skills
- Experience in KPI tracking, performance optimization, and fulfillment analytics
- Leadership experience in a fast-paced fulfillment environment
- Knowledge of order management systems and inventory tracking software
- Strong communication, collaboration and interpersonal skills
- 10% Travel in the Americas
Thank you for your interest in a career with Viskase.
Viskase is dedicated to equal employment opportunities for all, fostering a workplace free from discrimination or harassment based on race, color, religion, sex, national origin, veteran status, or disability.
About Us
Viskase is a leading global powerhouse in the food packaging industry, renowned for delivering top-tier artificial casings and a comprehensive range of casings and nettings. With a remarkable legacy spanning over a century, Viskase has consistently revolutionized the meat processing sector. Notably, the company is responsible for manufacturing 30% of the world's hot dog casings, underscoring its dominant position in this market. What sets Viskase apart is its extensive global presence, boasting 9 manufacturing facilities and sales offices strategically located in the United States, Canada, Mexico, Germany, France, Italy, Brazil, Poland, and the Philippines.
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Logistics Management
