Equifax, Inc.
Sales Support Consultant (Finance)
The Sales Support Specialist is a problem solver providing point support to the Account Team from pre-sales through post-sales deployment, including sales information management, contracting, account set-up, onboarding, billing, and reporting.
At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.
We work to help create seamless and positive experiences during life's pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.
We offer excellent compensation packages with market competitive pay, comprehensive healthcare packages, 401k matching, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.
Grow at your own pace through online courses at Learning @ Equifax.
Scale Customer Engagement of Sales Team
Maximize Sales resources' selling time by taking on back-office tasks
Connect with and coordinate internal resources to streamline contract-to-boarding processes
Support issue resolution around billing and general customer service
Assist with inquiries regarding billing, pricing, contracts, reporting and research
Perform Sales administrative tasks (revenue tracking, etc.)
Review and monitor sales leads
Maintain tools to support the Sales teams
Generate Client reporting and Client dashboards
Support efforts to address past due invoices and customer service issues, execute work orders, and ensuring appropriate filing of contracts with legal
Coordinate with Customer Success Managers to support Customer training
Guide Sales in entering accurate forecasts in CRM tool, generate reports for forecast and weekly-monthly reports
Analyze sales performance records, interpret results
Review quarterly compensation for accurate payout
2-5 years of sales support and/or customer service experience
Educational background
Technical proficiencies
You possess excellent written and verbal communication skills with the ability to communicate with team members at various levels, including business leaders.
Masters or advanced degree preferred
Tech or software, platform skills
Accountability
Bravery
Curiosity
Collaboration
Think and act differently
Trust
Ownership
Decide-Execute-Ship
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If this sounds like somewhere you want to work, don't delay, apply today - we're looking for you!
Primary Location:
USA-Atlanta JV WhiteFunction:
Function - Sales SupportSchedule:
Full time