Mission Impact Content Manager (Information Technology)
We are seeking a Mission Impact Content Manager for the Marketing Department.
The Mission Impact Content Manager is responsible for executing the mission-driven content strategy that supports Credit Human's commitment to economic, social and environmental impact. This role involves the planning, creation and management of multimedia content and the strategic coordination of marketing efforts that promote financial health and values-based banking. The Mission Impact Content Manager will maintain a robust content calendar, develop new content, manage third-party and internal relationships and ensure content aligns with brand voice while resonating with diverse audiences.
Play a key role in how our members and prospects consume content as part of our marketing initiatives. You will collaborate cross-functionally with member-facing staff to gather member stories and information about how we are supporting members through our mission. A deep understanding and drive to improve the financial health of members is required for this role. You should proactively search out ways to help achieve the mission and values objectives of marketing, provide guidance and expertise to internal stakeholders that results in compelling content and deliver the best possible member experience.
If you have a passion for creating engaging multimedia content, a deep understanding of financial health, and strong project management skills, you should apply right away!
Highlights:
- Mission-Driven Content Strategy: Execute a content strategy that supports Credit Human's commitment to economic, social, and environmental impact.
- Multimedia Content Creation: Plan, create, and manage engaging multimedia content (blogs, articles, graphics, videos) that aligns with organizational values and resonates with diverse audiences.
- Cross-Functional Collaboration: Work closely with member-facing staff to gather stories and insights, ensuring content reflects the financial health and values-based banking mission.
- Project Management: Implement 9-12 month project plans, coordinating with the digital team for optimal content distribution and timely delivery.
- Data-Driven Decisions: Leverage marketing research, performance analysis, and competitive insights to guide content decisions and optimize future efforts.
- Relationship Management: Manage relationships with third-party agencies, internal product and channel owners, and various internal teams to ensure cohesive and effective content execution.
Experience:
Required
- 5+ years in marketing, content strategy, or brand storytelling
- Experience in content creation, digital marketing, or corporate communications
- Experience managing content calendars across multiple initiatives
- Strong proficiency in graphic design tools (Adobe Illustrator, Photoshop, InDesign, Canva); strong portfolio required
- In-depth understanding of omnichannel marketing
Preferred
- Experience with financial services
- Proficiency in video production (script writing, filming, editing) and photo editing
Education:
Required
- Bachelor's degree
Skills & Knowledge:
Required
- Strong storytelling and writing skills with a passion for social impact
- Ability to translate complex social issues into accessible and engaging content
- Excellent strategic thinking, collaboration, and project management skills
- Comfortable presenting ideas, timelines, and results to stakeholders
- Team player with excellent interpersonal and communication skills (both verbal and written), able to work well with diverse groups across the organization
- Relates well to all kinds of people and can build constructive and effective relationships
- Demonstrated ability to create messaging and content for high-converting efforts
- Commitment to learning-based marketing
- Ability to make high-quality decisions promptly based on analysis, wisdom, experience, and judgment
- Extremely organized with strong attention to details
- Ability to anticipate challenges and/or solve problems as they arise
- Exceptional time-management and planning skills with the ability to prioritize workload
- Practices attentive and active listening
- Intellectually curious, analytically rigorous, hard-working, and a good business intuition
- Willingness to take on any tasks with flexibility and creativity
- Knowledge of Word, PowerPoint, Excel, SmartSheet, Visio and Workfront (or other project management system)
Schedule: Monday-Friday, 8:30 am-5:30 pm (on-site)
Level of Work: 2C
Starting salary: $76,000
Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.
To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.
Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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For further information, please review the Know Your Rights notice from the Department of Labor.
Marketing / Communications
