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Northern Trust

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Enterprise Change Management Governance and Oversight Lead (Finance)



About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Job Description

The Enterprise Change Management (ECM) Governance and Oversight Lead focuses on driving influence, compliance and transparency alongside the Enterprise Change Management Office. The ECM Governance and Oversight Lead will interact and engage with all levels of Northern Trust to inspire and drive consistency in order to achieve success in change delivery.

Major Duties

  • The ECM Governance and Oversight Lead sets up and oversees the internal governance structure, ensuring that the ECM function operates within a compliant and transparent framework. This includes creating policies, procedures, and controls that align with organizational goals and regulatory requirements..
  • Leads portfolio and demand management to drive centralization and downstream governance processes.
  • Monitor and support end-to-end governance and oversight workflows for different types of changes, ensuring that all processes are carried out effectively and efficiently.
  • Support demand and capacity management, helping to ensure that resources are allocated effectively and that the organization is able to respond to changes in demand.
  • Define and track key performance indicators (KPIs) for the ECM portfolio. These metrics help measure the effectiveness of change initiatives and guide future improvements.
  • Provide transparency into the change management process and support adherence to governance standards and procedures.
  • Foster strong and high-impact relationships and collaboration across the organization
  • Act as the business owner for portfolio and change management applications/tools, overseeing their use and ensuring that they are used effectively to support change management processes.
  • Responsible for continuous improvement and automation of business processes, leveraging tools and technology to automate intake, assessments and/or reporting.

Knowledge, Skills & Experience Required:
  • Bachelor's degree in Business Administration, Management, or a related field. An advanced degree or certification in Program Management (PMP, CAPM) and/or Organizational Change Management (CCMP, CMS) is preferred.
  • Proven experience in a governance or oversight role, preferably within a change management context.
  • Strong understanding of change management principles and practices, and the ability to apply this understanding to the governance and oversight of change management initiatives.
  • Excellent organizational and leadership skills, with the ability to manage complex processes and workflows.
  • Strong analytical skills, with the ability to create reports and provide insights into the change management process.
  • Ability to identify, scope, plan and assess change initiatives
  • Experience with portfolio, program and change management applications/tools, and the ability to oversee their use within a business context.

This job description is intended to provide a general guide to the duties and responsibilities of the role and is not intended to be an exhaustive list of all duties and responsibilities. The ECM Governance and Oversight Lead may be required to undertake additional tasks as required by the business.

Salary Range:
$137,400 - 240,400 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com .

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater. Apply

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