Part Time Customer Service Admin Assistant (Administrative)

Precision Countertops is a leading custom countertop manufacturer in the United States; we service Oregon, Washington, California, Idaho, Montana and Alaska.  With over thirty years of experience manufacturing and installing countertops, we have thousands of satisfied customers. We are currently recruiting for a Part time Project Coordinator Admin Assistant. Our success lies in the people we hire. We are committed to providing a personal and rewarding experience for every employee in our organization by offering a positive work environment and career advancement by promoting from within. If you define the words ‘Customer Service Excellence', and are innovative, service oriented team player and meet the following requirements below, we want to talk to you.

Duties & Responsibilities:

It is important to us to create and thrive in a team culture that emphasizes world class customer service. We are looking for a flexible person who is willing to work a part time schedule.  You should be a highly organized individual who can be the hub of communication between customers and our Project Coordinators.

• Assist our team in helping to reach out to new and existing customers to see if they are ready to move forward with their projects.
• Maintain exceptional working relationships with customers, designers, project coordinators, and other staff to provide an outstanding customer experience.
• Work a series of critical reports daily to assist the team, taking personal responsibility for their completion and accuracy.
• Provide world class customer service to our customers.
• Be a part of the team, ready to jump in wherever needed.
• Other tasks to support the overall team as assigned by Manager.

Job Requirements:

• Strong phone communication and customer service skills is paramount.  80% of the day is spent on the phone working with our clients, partners and contractors.  Call volume = approximately 100 calls/ working.
• Exceptional multi-tasking skills with an ability to prioritize tasks.
• Self-Directed worker capable of staying on task with minimal supervision.
• Excellent written communication and business email skills.
• Experience using Outlook and other Microsoft Office programs.
• Great attention to detail.
• Ability to learn multiple computer programs and proficient typing skills.
• Construction background or experience a plus.
• Extensive background required.

Precision Countertops offers a competitive compensation.

Precision Countertops is proud to be an Equal Opportunity Employer