Pharmacy Floor Manager (Healthcare)
Our Company:
SpecialtyRx is a Long-Term Care pharmacy providing pharmaceutical services to long-term care facilities and assisted living communities. SpecialtyRx takes pride in delivering personalized care and quality pharmacy services.
Position: Floor Manager
Shift:9am- 5:30pm Monday- Friday Flexible as need evenings and weekends.
Responsibilities:
1. Operational Oversight
Monitor daily workflow across fill, packaging, verification, and delivery staging.Ensure production and delivery deadlines are met, including STAT and emergency orders.Coordinate workload distribution among shifts to maintain efficiency and accuracy.Oversee automation systems and workflow queues to minimize downtime.Lead preparation of the pharmacy floor and shipping areas for onboarding new facilities.Familiar with Frameworks Dashboard and related functions:Clearing a batchCombing a batchManaging workflow for daily batchReleasing delivery routesUnderstand inventory management and maintain a clean, professional work environment.Identify workflow bottlenecks and implement changes to improve overall efficiency.Strong planning and organizational skills with the ability to adapt to shifting priorities.
2. Narcotic Room Management
Oversee staffing schedules to ensure proper coverage and continuity in workflow.Ensure handling, storage, and documentation of controlled substances meet DEA and Board of Pharmacy regulations.Serve as the first point of escalation for narcotics-related issues or concerns.
3. Team Leadership
Supervise, coach, and support pharmacy technicians to ensure compliance with company policies and standards.Manage a team of FTEs across multiple departments.Provide hands-on training for new hires and ongoing development for current staff.Inspire and motivate the floor team while promoting a positive work environment.Recognize and celebrate team performance milestones.Act as the initial escalation point for workflow or staffing issues before involving management.Ensure clear communication with team members and leadership.Maintain awareness of team member movements and ensure proper handoffs between shifts or during absences.Ability to work independently or as part of a team.Maintain a professional image at all times.Manage weekend operations remotely, when required.
4. Compliance & Quality Assurance
Ensure daily operations meet all state Board of Pharmacy, DEA, CMS, and internal compliance standards.Perform regular compliance checks for labeling, storage, documentation, and controlled substances.Ensure adherence to USP standards for packaging, storage, and environmental conditions.Collaborate with Quality Assurance teams to reduce errors and improve service quality.
5. Communication & Coordination
Act as a liaison between pharmacists, technicians, dispatch, and management teams.Lead and attend daily huddles to communicate workflow updates, staffing needs, and operational priorities.Escalate compliance or regulatory concerns to the Pharmacist-in-Charge (PIC) as needed.Coordinate with Billing, QA, and Dispatch departments to maintain seamless operations.Manage PC Payroll scheduling.Utilize computer systems effectively; Frameworks/ECM knowledge is a plus.
6. Additional Duties
Assist in the onboarding process for new facilities, ensuring all operational areas are set up and functional.Perform other duties as assigned to support the overall success of the pharmacy.
Qualifications:
Must be a Registered Pharmacy Technician with the OH Board of Pharmacy.CPhT Certification is required.35 years of experience in a long-term care or high-volume pharmacy setting.Previous leadership or supervisory experiencerequired.Strong knowledge of pharmacy workflow, automation systems, and regulatory compliance.Excellent organizational, problem-solving, and communication skills.Ability to multitask and adapt in a fast-paced, high-pressure environment.Flexible to work varied hours and weekends as needed.Strong computer skills required; experience with Frameworks/ECM is a plus.
Company Benefits:
We offer a competitive salary and benefits package.
EEO Statement:
SpecialtyRx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other status protected by federal, state, or local law.
