Admissions Data Coordinator (Project Management)

This position provides technical support in the areas of communication and data management for the Admissions Department. It is responsible for tracking statistical data and ensuring the accuracy, consistency, and timely delivery of recruitment-related information. The role serves as the primary administrator for the cloud-based Customer Relationship Management (CRM) system, including user access management, configuration of workflows, and support of day-to-day operations within the platform. It acts as the main point of contact for communication with vendors regarding the receipt and integration of prospective student leads, and serves as a liaison for implementing updates or enhancements to the CRM. The position is responsible for generating a wide range of reports from the CRM and related data sources for the Dean of Enrollment and other Admissions personnel, utilizing both built-in and third-party reporting tools. This position serves as the central source for recruitment data used across the Admissions Department and in reporting to senior University leadership.
Qualifications:
1. Bachelor's degree required
2. Management experience in an education environment preferred
3. Business systems/procedures analysis experience preferred
4. Proficiency in Microsoft Office software applications
5. Proficiency in institutional integrated database software and CRM highly preferred
6. Excellent analytical, troubleshooting, and problem-solving skills

General Expectations:
1. Personal relationship with Jesus, a vibrant Christian faith, and a commitment to Christian community
2. Demonstrate Simpson University Values in the performance of all duties
3. Maintain lifestyle in accordance with Simpson University Lifestyle Policy in Staff Handbook
4. Maintain the confidentiality of information, data and records. Properly use tact, diplomacy, discretion and judgment
5. Demonstrate strong customer service skills in the performance of job duties
6. Demonstrate good organizational and communication skills in the performance of job duties
7. Supervises employees in accordance with Simpson University policies and procedures (for supervisory positions)
8. Support the overflow needs of other departments within the respective university area
9. Perform other duties in accordance with this position as deemed necessary by the immediate supervisor

Essential Functions:
1. Manage and facilitate reporting and enrollment analytics for the Admissions Department
2. Manage and facilitate daily admissions data processes, including lead intake and file management
3. Maintain accuracy across CRM and ERP systems through timely data imports, exports, and manual updates where necessary
4. Collaborate with other departments to ensure smooth data flow and communication throughout the enrollment lifecycle
5. Oversee all incoming recruitment leads, data integration, deposit processing, acceptance letter workflows, and overall CRM administration
6. Manage and execute data imports from the CRM into the University's Enterprise Resource Planning (ERP) system
7. Maintain a dotted-line reporting relationship to the Information Technology department to support alignment on system integrations, data infrastructure, and security standards
8. Participates on all working committees related to CRM development and implementation
9. Develop and implement all training for the data and records staff
10. Coordinate cross-department workflows to ensure accurate and timely communication of requirements to prospective students
11. Collaborate with other departments as needed to ensure high-quality communication and service to prospective students
12. Maintain communication with CRM and ERP system partners, both external vendors and internal stakeholders, to resolve issues and support system enhancements
Physical Requirements:

Job Title:

Admissions Data Coordinator

Typical Working Conditions: (Describe environment including exposure to heat, cold, fumes, chemicals, allergens, mold, etc.)

Indoors in controlled environment

Equipment Used: (List all manual and automated equipment used in the course of performing essential functions.)

Computer, scanner, copier, mouse, keyboard, stapler, 3-hole punch, letter opener

Essential Physical Tasks: (List all physical tasks encountered in performing essential functions - i.e. sitting for long periods of time using a computer, standing, climbing ladders, etc.)

Sitting for long periods of time using a computer

Analysis of Physical Demands to Perform Essential Functions:
Key (Based on typical week):
N=NeverR=Rarely (Less than 1 hour per week)O=Occasional (1%-33% of time)
F=Frequent (34%-66% of time)C=Constant (over 66% of time)

Activity

Frequency

Activity

Frequency

N

R

O

F

C

N

R

O

F

C

Lifting/Carrying

Twisting/Turning

Under 10 lbs

X

Reach over shoulder

X

11-20 lbs

X

Reach over head

X

21-50 lbs

X

Reach outward

X

51-100 lbs

X

Climb

X

Over 100 lbs

X

Crawl

X

Kneel

X

Pushing/Pulling

Squat

X

Under 10 lbs

X

Sit

X

11-20 lbs

X

Walk-Normal Surfaces

X

21-50 lbs

X

Walk-Uneven Surfaces

X

51-100 lbs

X

Walk-Slippery Surfaces

X

Over 100 lbs

X

Stand

X

Bend

X

Driving

Automatic Trans

X

Standard Trans

X

Other

Keyboard/Ten Key

X

Fingering (fine dexterity)

X

Handling (grasping, holding)

X

Repetitive Motion - Hands

X

Repetitive Motion - Feet

X

Salary Range: $22-$24 hourly