Vector Security, Inc.
Hiring Now! Entry Level Technical Support - Customer Service Rep (Administrative)
Vector Security is seeking dependable individuals with diverse backgrounds and experiences who want to be a member of our Troubleshooting Team in our North Customer Call Center in Wilkes Barre, PA. If you also have excellent communication skills, above average computer skills, and the ability to maintain professionalism at all times, this may be a great role for you!
Successful candidates shall innately understand the needs of the residential and commercial security industry consumer and will be able to communicate their personal approach to a successful customer experience. This approach requires demonstrated patience, empathy, sound judgement, and balanced decision-making skills. The successful candidate shall contribute a positive, energetic, and organized approach to their role within this highly functioning technical team.
Along with competitive compensation and career advancement opportunities, we offer a comprehensive “Total Rewards” package. Qualifying employees receive:
After completion of paid training your responsibilities will include:
Required Skills and/or Knowledge:
Why Join Us?
Consumer Affairs continues to report us as the Best Rated Home Security System Company. We're also a two-time winner of Dealer of the Year from SDM Magazine, two-time winner of the Police Dispatch Quality (PDQ) Award, and multi-year winner of the Central Station Operator of the Year Award from The Monitoring Association. Top 5 largest security company.
Sure, we've got the hardware and the recognition, but the real reason to join Vector Security is our people. People who are passionate about the work they do. Energetic people who innovate, who take on new challenges. People, perhaps, like you.
We're excited – so when we find good people, we hold on to them … through performance incentives, career advancement opportunities, internal promotion, and continuing education.
So, whether you're a proven leader in your discipline or looking for new challenges, Vector Security may have the right opportunity for you. We seek driven, proactive, talented individuals who are excited about what the future holds. Because we are. Come join us and find out for yourself!
Vector Security is a Drug-Free Workplace
Vector Security is an Equal Opportunity Employer
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran or disability status.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)See job description