UNITED FEDERAL CREDIT UNION
Mortgage Production Manager (Marketing)
United Federal Credit Union has served its Members since 1949 by helping them to build a sound financial future. United is based in St. Joseph, MI, with additional branches in Arkansas, Indiana, Michigan, Nevada, North Carolina, and Ohio. United, as a not-for-profit company, takes its commitment to both Members and the community to heart by improving lives and bettering local neighborhoods through financial tools and resources. The employees who work at United, known as Team United, are rooted in their communities as friends, family, volunteers, and mentors. For more information visit www.UnitedFCU.com.
General Summary (What is done and why)
This position is responsible for managing a loan production office and all related loan officers and lending assistants. Loan production offices are responsible for the development of the growth strategy for mortgage lending in particular markets. The Mortgage Production Manager is responsible for recruiting, on-boarding and ongoing support of Mortgage Advisors. This position is responsible for evaluating and managing the staffing needs and business development tactics needed to maximize production and growth of the office while developing relationships with key market resources and also producing themselves.
Essential Functions, in Priority Order (Majority of duties, but not meant to be all inclusive or prevent other duties from being assigned as necessary)
Education (Minimum education required to perform the duties of this position)
Experience (Minimum experience required to perform the duties of this position)
In addition to the education requirement:
Knowledge, Skills and Abilities (Minimum technical and communication skill levels and licenses/certificates normally required to perform the duties of this position)
Required Competencies
Mental Requirements
Tools and Equipment Used
Working Relationships/Contacts (Positions with which incumbent has frequent contact)
Physical Demands (Physical effort generally associated with this position)
Work involves standing and walking for brief periods of time, but most work is done from a seated position. There is potential for eyestrain from prolonged work at the computer. Individual must be able to travel to complete applicable assignments, projects and training. Deadlines, workloads and pressure to achieve goals may cause increased stress levels. Occasionally may be required to lift 25 pounds.
Working Conditions (Typical working conditions associated with this type of work and environmental hazards, if any, that may be encountered in performing the duties of this position)
Internal - Work is normally performed in climate controlled office environment, where exposure to conditions of extreme heat/cold, poor ventilation, fumes and gases is very limited. Noise level is moderate and includes sounds of normal office equipment (computers, telephones, etc.). No known environmental hazards are encountered in normal performance of duties. Length of day is unpredictable; long hours may be required to accommodate deadlines or special meetings.
External - Some travel (approximately up to 25%) to events and real estate offices within the market area and other sites may be required; however, information on environmental conditions is not available.
EEO/AA Employer/VET/Disabled