Super Micro Computer, Inc.
Technical Writer (Finance)
About Supermicro:
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary:
We are seeking an experienced Technical Writer to join our team of talented developers. The new team member will come up with verbiage for product/solution promotions, develop documentation for our products, and may help with localization related work (English to Chinese). The information is published in a variety of forms and formats, including print materials, pdfs/images, corporate websites and social media. You will work closely with Subject Matter Experts to revise existing documents, task-based documentation and write new content for new product features. Candidates must be able to rapidly develop products expertise. The successful candidate will be an expert at synthesizing product/solution information to maximize user view of the web pages and enrich users' understanding of our products and services.
Essential Duties and Responsibilities:
• Provide technical writing or editing support in the development of technical, engineering, and logistics products
• Collect, organize, and edit information for white papers, solution briefs, technical articles, editorials, sales training materials, customer success stories, presentations, proposals, web pages, special reports or other related technically oriented customer deliverables and documents
• Work with management, technical personnel, product managers, and subject matter experts to define documentation content, guidelines, specifications, and development schedules; able to communicate with technical and non-technical personnel at various levels in the organization; able to communicate technical information in a clear and concise manner
• Prepare required documentation in appropriate formats
• Review and analyze the data and user requirements to ensure that documentation is clear, concise and valid
• Perform substantive editing that ensures document organization and quality
• Ensure documents follow the appropriate style guide and may develop documentation, templates, and style guides
• Confirm the adequacy of material submitted for publication or final product quality
Qualifications:
• Bachelor degree in EE/CS with 5-7 years of experience in writing technical content for computer hardware, storage, server products preferred
• Ability to understand complex technical products and write for a variety of audiences in a clear, concise, consistent writing style
• Strong attention to details, time management, organizational and project management skills,
• Ability to manage multiple projects to meet tight deadlines
• Strong verbal communication skills
• Ability to quickly and easily extract information from busy technical personnel
• Expert with word processing, multimedia, web, productivity, office, and publishing tools
• Must be self-motivated, work independently or as part of a team, able to learn quickly, meet deadlines and demonstrate problem solving skills
• Ability to work under pressure and handle multiple projects and responsibilities concurrently
• Expert understanding of graphics, multimedia, database programs, desktop productivity and visualization tools, web, and MS Project
• Technical writing samples must be provided by the candidate
EEO Statement
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.